Front Desk Agent
Company: Marriott International
Location: Rancho Mirage
Posted on: May 20, 2023
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Job Description:
Job Number 23061333Job Category Rooms & Guest Services
OperationsLocation The Ritz-Carlton Rancho Mirage, 68900 Frank
Sinatra Drive, Rancho Mirage, California, United States VIEW ON
MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type
Non-ManagementJOB SUMMARYOur jobs aren't just about giving guests a
smooth check-in and check-out. Instead, we want to build and
experience that is memorable and unique. Our Guest Experience
Experts take the initiative to deliver a wide range of services
that guide guests through their entire stay. They are empowered to
move about their space and do what needs to be done. Whether
processing operational needs, addressing guest requests, completing
reports, or sharing the highlights of the local area, the Guest
Experience Expert makes transactions feel like part of the
experience.No matter what position you are in, there are a few
things that are critical to success - creating a safe work place,
following company policies and procedures, maintaining
confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Experience Experts will be
on their feet and moving around (stand, sit, or walk for an
extended time) and taking a hands-on approach to work (move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance). Doing all these things well (and
other reasonable job duties as requested) is critical for Guest
Experience Experts - to get it right for our guests and our
business each and every time.The pay range for this position is
$18.50 to $19.00 per hour and offers health care benefits, flexible
spending accounts, 401(k) plan, earned paid time off and/or sick
leave, life insurance, disability coverage, and other life and work
wellness benefits. Benefits may be subject to generally applicable
eligibility, waiting period, contribution, and other requirements
and conditions.Marriott International is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining
an inclusive, people-first culture. We are committed to
non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Marriott International considers for employment qualified
applicants with criminal histories consistent with applicable
federal, state and local law.At more than 100 award-winning
properties worldwide, The Ritz-Carlton Ladies and Gentlemen create
experiences so exceptional that long after a guest stays with us,
the experience stays with them. As the premier worldwide provider
of luxury experiences, we set the standard for rare and special
luxury service the world over. We invite you to explore The
Ritz-Carlton.
Keywords: Marriott International, Palm Springs , Front Desk Agent, Sales , Rancho Mirage, California
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