Indoor Cycling Studio - Sales / Member Service / Front Desk
Company: Coachella Fitness Concepts
Location: Rancho Mirage
Posted on: August 6, 2022
Job Description Company Overview Coachella Fitness Concepts Inc.
is committed to helping our community live their best lives through
affordable, accessible indoor cycling, yoga, and Pilates classes.
We believe everyone deserves the mind-body experience of fitness,
creating better health with a focus on core strength, stability,
balance, and heart (cardio) health. We offer a variety of different
class types designed to accommodate students of all levels in a way
that is empowering, energizing, and fun. Our methodologies provide
a consistent but creative experience for each class type, every
time. Position Overview Our growing Company employs a small but
mighty team, and the successful candidate will assist the General
Manager with new membership sales, studio operations and cleaning,
and membership retention. The CBX (CycleBar Experience) team member
provides superior customer service while assisting new and current
students in class selections, answering membership questions, and
handling merchandise purchases. In addition to strong customer
service skills, they must have knowledge of basic computer
functions, be able to communicate in an effective and efficient
way, be team-oriented, and have a drive and passion for sales and
service. We expect our team to be excited about meeting and
greeting our customers and be part of building a strong community.
Essential Duties and Responsibilities Sales Execute sales process
of lead generation, follow up, and closing the sale. Meet and
exceed sales goals as established by the General Manager. Build
relationships and understand a prospect---s fitness goals, and
present available services to help them achieve goals. Conduct
studio tours with prospects to build rapport to facilitate sales;
book appointments for and follow up after initial class visits.
Participate in special events (health fairs, grand openings,
marathons, and community and hospital events) to promote the
studio. Develop selling skills by participating in trainings and
company meetings. Be knowledgeable about all products, programs and
pricing. Sell retail items and answer questions about brands.
Membership Retention Assist members with in-person and phone
inquiries regarding membership policies. Greet members and visitors
warmly and make them feel welcome in the studio. Club Operations
Maintain a clean and safe studio during shift by assisting with
cleaning tasks as directed by General Manager or Company policies.
Follow all procedures established by the Company to operate the
studio in accordance with government health directives and
guidelines. Other Maintain a positive, upbeat attitude; promote and
exemplify Company values, and represent Company objectives and
interests to internal and external customers. Follow up on
complaints, questions, and concerns; respond to internal/external
customer needs in a friendly, timely and efficient manner. Comply
with established safe work practices and attend to all
safety-related training provided or made available by the Company.
Perform additional duties as assigned by the General Manager or
Company Management. Qualifications To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Education and/or
Experience 2 years of retail / fitness sales experience Required
Technical / Other Skills and Abilities Must be fluent in English
and have excellent communication and strong interpersonal skills in
person, on the telephone, and via email; Spanish language skills
are a bonus Strong customer service skills Solid writing and
grammar skills Professional, punctual, reliable and neat Strong
attention to detail and accuracy Trustworthy and ability to handle
confidential information Ability to work harmoniously with
co-workers, clients and the general public Ability to stay calm at
all times and act respectfully and professionally, even with
customers who may become angry or raise their voices Proficient
with computers and studio software Physical Requirements The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of the job. May be required to sit or stand for up to
four hours at a time. May be required to reach with hands and arms.
Must be able to bend, lift, and kneel. May be asked to occasionally
lift up to 30 pounds. Must be able to physically complete cleaning
tasks such as mopping, dusting and disinfecting surfaces. Specific
vision abilities required by this job include Close vision,
Distance vision, Peripheral vision, Depth perception and the
ability to adjust and focus. Must be able to effectively hear in
person and via telephone. Compensation and Perks This position
offers a competitive hourly wage and commissions paid on sales.
There is opportunity for bonus based on performance, and
opportunity for growth within the company, including additional
sales and management positions. Powered by JazzHR 2sRiZxKyQO
Keywords: Coachella Fitness Concepts, Palm Springs , Indoor Cycling Studio - Sales / Member Service / Front Desk, Sales , Rancho Mirage, California
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