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Desktop Technician III with Security Clearance

Company: Cayuse Government Services
Location: Palm Springs
Posted on: August 15, 2019

Job Description:

Native Hawaiian Veterans, LLC is a Native Hawaiian Owned, Service-Disabled Veterans Owned Small Business (SDVOSB), SDB, MBE, UDBE, and EEO/W/M/Vet/Disabled Company that provides services, solutions, and products in the areas of Homeland Security, Emergency Management, Information Technology, Communication Equipment, Professional Staff Augmentation, Munitions and Explosives of Concern (MEC) Remediation, and Strategic Communications/Creative Services.
Our mission is to be a trusted partner earning customer loyalty while fostering growth and profitability for our Ohana and enriching our community. We are seeking a Desktop Technician III to join our Ohana. This position will be located in Palm Springs, CA. Primary Focus
The Desktop Technician will manage and support a wide variety of Operating Systems and support these systems on a shift work basis with occasional on-call support. The Desktop Technician III will perform system administration for specific operating systems within their area of responsibility, to include specialized software such as GIS and AutoCAD and software unique to Indian Affairs. Duties
Perform system administration for specific operating systems within their area of responsibility, to include specialized software such as GIS and AutoCAD and software unique to Indian Affairs.
Apply patches, upgrades and enhancements as they are approved by the customer.
Perform systems management and systems monitoring.
Responsible for security and administrative control for services and systems.
Monitor server applications for availability, latency, and gateway queuing.
Support customer configuration management procedures.
Perform monitoring of all upgrades and enhancements.
Provide setup and configuration solutions for Windows Server and domain controllers
Monitor server applications, system security logs, and be able to leverage Microsoft Operational Management server.
Provide desktop computer support for general office software, specialized software, educational software, and software used by any of the supported bureaus.
Mentor and support junior System Administrators.
Non-Essential Duties
Other duties as assigned
Travel may be required Accountability Will be responsible for a list of tickets assigned by Field Support Manager Technical Skills: Knowledge, Skills and Abilities (KSA's)
Education / Experience Education: Associates Degree or combination of education and experience, or tradeoff between all of them. Experience Required: A minimum of 3 years of related technical experience in supporting desktop computers, laptop computers, mobile devices, printers, scanners, local area networks, servers and network switches. Support would include (but not limited to): installing and troubleshooting both hardware and software. Ability to support Microsoft operating systems.
Working knowledge of general office software such as Microsoft Office and Google mail. The ability to support specialized software such as GIS and AutoCAD and software unique to Indian Affairs (or similar software or general business application support is acceptable).
Ability to work with minimal guidance. Human Relationship Skills
Works well with others Additional Abilities Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Relationships
Reports to: BIA Field Support Manager and NHV PM
Responsible for: All resources on-site. Works with: BIA personnel on-site. Working Conditions
Normal physical conditions
General office environment
Must be able to sit for long periods of time looking at a computer screen
May be asked to work a flexible schedule which may include holidays
May be asked to travel for business or professional development purposes
May be asked to work hours outside of normal business hours Please complete our online Employment Application, only applicants that apply via our Employment Application will be considered.

Keywords: Cayuse Government Services, Palm Springs , Desktop Technician III with Security Clearance, Professions , Palm Springs, California

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