Field Based Provider Performance Consultant - Palm Springs, CA
Company: Optum
Location: Palm Springs
Posted on: September 29, 2024
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits, and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together.
This position is full time (40 hours/week) Monday - Friday.
Employees are required to have flexibility to work any of our
8-hour shift schedules during our normal business hours of 7:30am -
5:00pm PST. It may be necessary, given the business need, to work
occasional overtime.
Our office is located at Palm Springs, CA. Employees will be
required to work some days onsite and some days from home.
We offer 2 weeks of paid training. The hours during training will
be 8:00am to 5:00pm, Monday - Friday.
Primary Responsibilities:
Advance high volume office workflow and programmatic coordination
in collaboration with the PRMs
Complete in office assessment and advise on the development of
supportive action plans
Maintain the office action plan (in partnership with other
accountable teammates and stakeholders)
Host regular meetings / engagement cadence with office in collab
with IPA staff
Training / System Support / Education
Coordinate with accountable teams for at the elbow training and
system support (Practice Connect, Cozeva)
Liaises on system challenges (Practice Connect, Cozeva, etc.) and
escalates challenges to Optum resources - at the elbow
Coordinate training and education sessions with Medical Directors
to complete
Clinical Support
Chart dives to support quality and risk documentation
Enter supplemental data on behalf of the office
Determine event planning, coordination, and management for health
fairs to support regional advancement of goals
Support incomplete / amend / lookback workflows for high volume
offices
PRM Collaboration: Support PRMs in questions on pursuit list
generation and reinforce PRM messages in the IPA office
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High school diploma / GED or equivalent experience
Must be 18 years old or older
1+ year healthcare experience
Must have reliable transportation
Ability to work full time (40 hours/week) Monday - Friday.
Employees are required to have flexibility to work any of our
8-hour shift schedules during our normal business hours of 7:30am -
5:00pm PST. It may be necessary, given the business need, to work
occasional overtime
Preferred Qualifications:
Experience in Population Health Management such as HEDIS/STARs,
Quality or Risk Adjustment programs
Experience with Windows Suite including Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Associate degree
Fluency in Spanish, Cantonese, Vietnamese, or Mandarin
California Residents Only: -The hourly range for this is $19.47 -
$38.08 per hour. Pay is based on several factors including but not
limited to -local labor markets, education, work experience,
certifications, etc. -UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
#RPO #RED
Keywords: Optum, Palm Springs , Field Based Provider Performance Consultant - Palm Springs, CA, Professions , Palm Springs, California
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