Remedy ITSM Systems Engineer, Senior with Security Clearance
Company: Booz Allen Hamilton
Location: San Diego
Posted on: April 15, 2024
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Job Description:
Job Number: R0194126 Remedy ITSM Systems Engineer, Senior
The Opportunity: Are you looking for an opportunity to combine your
technical skills with big picture thinking to make an impact in
national security ? You understand your customer's environment and
how to develop the right systems for their missionYour ability to
translate real-world needs into technical specifications makes you
an integral part of delivering a customer focused engineering
solutionAs a systems engineer on our team, you have the chance to
shape the BMC Remedy solution by leading engineering and
architecture for our clientYour customer will trust you to not only
design and develop these systems, but also evolve them with
advanced technology solutionsOn our team, you'll be able to broaden
your skillset into areas like cloud, IT InfrastructureGrow your
skills by merging systems engineering and cloud, data fabrics to
create a highly adaptable ITSM solutionYour role will involve
identifying, troubleshooting, and resolving issues within BMC
Remedy applications, conducting root cause analyses, and
integrating Remedy with enterprise monitoring toolsProactive
monitoring of Remedy applications, performing risk assessment,
remediation, and performance tuning will be crucial aspects of
ensuring the system's optimal functionalityYou will be responsible
for conducting user training sessions for both IT and business
teams, crafting comprehensive documentation, standard operating
procedures (SOPs), training materials, and user guidesIn addition
to these responsibilities, you will play a pivotal role in the
customization, configuration, upgrading, and further integration of
the Enterprise Monitoring and Management systemJoin usThe world
can't waitYou Have:--- 5+ years of experience in an IT system
engineering role, including developing architecture and design of
complex IT systems environments--- 3+ years of experience with
deploying, engineering or administering BMC Helix ITSM products---
3+ years of experience managing mid- to enterprise-scale
networks--- 3+ years of experience with architecting, designing,
securing, installing, troubleshooting, and documenting integrated
server or network solutions--- Ability to obtain a security
clearance--- HS diploma or GED--- IAT Level II Certification,
including Security+ CE and Windows OS Certification Nice If You
Have:--- Experience with managing BMC Remedy ITSM platform---
Experience with managing ServiceNow instance--- Experience with
enterprise server, storage, networking, sof tware, and application
services or equivalent depth in a single solution platform area---
Experience with cloud-based te chn ology--- Experience with Python
or PowerShell scripting--- Secret clearance--- Bachelor's degree in
CS, Information technology, or Engineering--- CASP or CISSP
Certification Clearance: Applicants selected will be subject to a
security investigation and may need to meet eligibility
requirements for access to classified informationCreate Your
Career: Grow With Us Your growth matters to us-that's why we offer
a variety of ways for you to develop your careerWith professional
and leadership development opportunities like upskilling programs ,
tuition reimbursement, mentoring, and firm-sponsored networking,
you can chart a unique and fulfilling career path on your own
termsA Place Where You Belong Diverse perspectives cultivate
collective ingenuityBooz Allen's culture of respect, equity, and
opportunity means that, here, you are free to bring your whole self
to workWith an array of business resource groups and other
opportunities for connection, you'll build your community in no
timeSupport Your Well-Being Our comprehensive benefits package
includes wellness programs with HSA contributions, paid holidays,
paid parental leave, a generous 401(k) match, and moreWith these
benefits, plus the option for flexible schedules and remote and
hybrid locations, we'll support you as you pursue a balanced,
fulfilling life-at work and at homeYour Candidate Journey At Booz
Allen, we know our people are what propel us forward, and we value
relationships most of allHere, we've compiled a list of resources
so you'll know what to expect as we forge a connection with you
during your journey as a candidate with usCompensation At Booz
Allen, we celebrate your contributions, provide you with
opportunities and choices, and support your total well-beingOur
offerings include health, life, disability, financial, and
retirement benefits, as well as paid leave, professional
development, tuition assistance, work-life programs, and dependent
careOur recognition awards program acknowledges employees for
exceptional performance and superior demonstration of our
valuesFull-time and part-time employees working at least 20 hours a
week on a regular basis are eligible to participate in Booz Allen's
benefit programsIndividuals that do not meet the threshold are only
eligible for select offerings, not inclusive of health benefitsWe
encourage you to learn more about our total benefits by visiting
the Resource page on our Careers site and reviewing Our Employee
Benefits pageSalary at Booz Allen is determined by various factors,
including but not limited to location, the individual's particular
combination of education, knowledge, skills, competencies, and
experience, as well as contract-specific affordability and
organizational requirementsThe projected compensation range for
this position is $84,600.00 to $193,000.00 (annualized USD)The
estimate displayed represents the typical salary range for this
position and is just one component of Booz Allen's total
compensation package for employeesThis posting will close within 90
days from the Posting DateWork Model
Our people-first culture prioritizes the benefits of flexibility
and collaboration, whether that happens in person or remotely.---
If this position is listed as remote or hybrid, you'll periodically
work from a Booz Allen or client site facility.
* If this position is listed as onsite, you'll work with colleagues
and clients in person, as needed for the specific roleEEO
Commitment We're an equal employment opportunity/affirmative action
employer that empowers our people to fearlessly drive change - no
matter their race, color, ethnicity, religion, sex (including
pregnancy, childbirth, lactation, or related medical conditions),
national origin, ancestry, age, marital status, sexual orientation,
gender identity and expression, disability, veteran status,
military or uniformed service member status, genetic information,
or any other status protected by applicable federal, state, local,
or international law.
Keywords: Booz Allen Hamilton, Palm Springs , Remedy ITSM Systems Engineer, Senior with Security Clearance, Other , San Diego, California
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