COORD, PRACTICE Full Time Days
Company: Desert Regional Medical Center
Location: Palm Springs
Posted on: November 18, 2023
Desert Regional Medical Center is a 385-bed acute-care hospital
classified as a stroke receiving center and level 2 trauma facility
with an innovative, patient centered and evidence-based
Rehabilitation Services Department. Our compassionate team provides
a wide range of inpatient and outpatient services, including acute
care rehabilitation, joint replacement & spinal surgery,
neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as
well as outpatient therapy, hand and lymphedema clinics.
The Office Coordinator, under the direction of the Program Director
and office provider, is responsible for day-to-day administrative
functions of the cardiology clinic including but not limited to
intake, scheduling, registration, insurance verification,
data/charge entry, authorizations, medical records and other duties
DEPARTMENT SPECIFIC DUTIES:
Commands computer knowledge for operations of word processing,
database programs, simple spreadsheet functions, billing and
patient account functions and/or Hospital-specific systems.
Coordinates daily workflow, as well as accurate and timely
production of reports and invoices.
Initiates and maintains accurate data files including, but not
limited to patient records, patient charges, correspondence and
Enters and maintains reports of daily charges for each business
day, week and month; generates daily, weekly, monthly reports as
needed by Hospital and/or Program Director.
Maintains Consistent and Accurate Information Flow and
Documentation for Patient Records, Accounts, Finance and
Demonstrates knowledge of third party payor system including
Medicare, Medi-Cal, commercial, PPO and HMO systems and assists
with financial counseling of patients.
Maintains excellent interpersonal skills with other Hospital
Departments, where applicable for smooth information flow and
knowledge of system changes.
Verifies patient insurance and collaborates to monitor ongoing
preauthorization requirements with immediate attention to all
denials to maximize reimbursement.
Demonstrates responsibility for record keeping, collection and
transport of money from collection of co-pays.
Administers Medical Records System in Collaboration with Clinical
Maintains knowledge of current medical records requirements for
outpatient department and applies knowledge of policies and
procedures related to medical record information, confidentiality,
and release of records, abbreviations and historical data.
Collaborates with clinic staff to develop and maintain system for
medical records to ensure completeness of all files and all aspects
of patient privacy, confidentiality and informed consent.
Collaborates with appropriate departments, as well as cardiology
physician offices, to get documentation or information to
facilitate diagnostic and procedural coding.
Generates letters to referring physicians from chart data as
directed by managerial staff. Develops and maintains patient
scheduling systems in collaboration with medical and clinical
Responsible for Prioritized Flow of Operations as well as
Proficient Interpersonal Communications
Demonstrates proficiency in all interpersonal, phone and reception
Maintains tracking system for all inquiries relative to marketing
and growth of the Program.
Works to ensure that patients maintain all scheduled appointments
(via reminder phone calls, transportation assistance, discussing
with Program Director and/or patient's wound care physician)
Maintains log of all pertinent caller information for inquiry
follow-up and patient information. Follows up on all inquiries not
converted to appointments at least weekly or until resolution.
Notifies Program Director or clinic provider of results on a daily
Types and files medical and business correspondence accurately.
Maintains inventory of office supplies adhering to budget
Develops and maintains patient scheduling system in collaboration
with medical and clinical staff.
Handles mail, correspondence, packages and clinical specimens in a
timely and appropriate manner.
May assist Program Director and clinic provider in projects and
Handles daily and routine problems following proper channels of
communication and recognizing issues for referral to
Demonstrates good organizational skills for prioritizing and
delegating with follow-up for quality.
Assumes active role in Program by participating in staff meetings
and keeping minutes.
Attends all mandatory in-services and other professional education
opportunities to enhance skills.
Makes recommendations to management of changes or additions to
High school graduate; some college preferred
Prior medical office or hospital clerical experience
Proficiency in word processing, database programs and
Excellent organizational skills, oral and written communication
Medical accounts billing experience desirable
Pay range: $19.09 Minimum - $28.62 Maximum an hour
Individual wages are determined based upon a number of factors
including, but not limited to, an individual's qualifications and
Tenet complies with federal, state, and/or local laws regarding
mandatory vaccination of its workforce. If you are offered this
position and must be vaccinated under any applicable law, you will
be required to show proof of full vaccination or obtain an approval
of a religious or medical exemption prior to your start date. If
you receive an exemption from the vaccination requirement, you will
be required to submit to regular testing in accordance with the
Employment practices will not be influenced or affected by an
applicant's or employee's race, color, religion, sex (including
pregnancy), national origin, age, disability, genetic information,
sexual orientation, gender identity or expression, veteran status
or any other legally protected status. Tenet will make reasonable
accommodations for qualified individuals with disabilities unless
doing so would result in an undue hardship.
Keywords: Desert Regional Medical Center, Palm Springs , COORD, PRACTICE Full Time Days, Other , Palm Springs, California
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