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Assoc Dir. 24/7 Recognition - 24/7 Recognition

Company: Eisenhower Medical Center
Location: Rancho Mirage
Posted on: May 22, 2023

Job Description:

Job Objective: A brief overview of the position. The Registered Nurse in 24/7 is responsible and accountable for the provision of a continuum of evidenced based expert nursing care for 24/7 members. The 24/7 RN provides a key point of contact with the health care system for 24/7 members. This contact ensures timely access to a variety of health care programs and services for Eisenhower Health's major donors in recognition of their philanthropic financial support to the organization. The 24/7 RN works collaboratively with 24/7 member/family, specialists, physicians and the various members of the health care team. Areas of practice are highly multidisciplinary, multi-faceted, requiring open, responsive communication in order to meet 24/7 members health care needs. Reports to Director, 24/7 Services Advocates and intercedes on the patient's behalf to ensure exceptional care through each contact with medical, nursing and technical staff involved in the care. Ages of Patients All ages Minimal/ No Potential Qualifications Education Preferred: BSN Degree Licensure/Certification Required: CA RN License Experience Preferred: 5 years recent patient care experience Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations. Demonstrates expertise in establishing and maintaining positive, effective working relationships with 24/7 members, specialists, physicians, hospital departmental and clinic staff to maximize patient outcomes. Develops a collaborative plan that is medically appropriate, timely and acceptable to the 24/7 member. Coordinates and schedules all medically related appointments; including diagnostic testing, procedures, physicians, and specialists in collaboration with the 24/7 member/family. Communicates and explains rationale for diagnostic testing, planned treatments, and coordinates care for 24/7 members across the healthcare continuum. Facilitates 24/7 member's participation in all decisions concerning care and advocates on behalf of the member as appropriate in a variety of health care settings. Bridges knowledge gaps through utilizing teachable moments to provide up to date medical and health information. Aims to reduce patients anxiety while enhancing their ability to follow through with appointments and prescribed care. Ensures each encounter with 24/7 member and family addresses and exceeds member's expectation. Accepts accountability and participates in critical thinking and problem-solving issues related to high quality patient care outcomes. Recognizes potentially critical situations and takes appropriate action. Embraces change and continuously identifies opportunities for improvement by demonstrating a commitment to utilizing evidence based practice. Shares knowledge and acts a professional resource to colleagues and other members of the healthcare team. Contributes to professional growth of peers by providing feedback through peer coaching and evaluation.

  • Demonstrates exceptional commitment to patient confidentiality and adheres to HIPAA.

Keywords: Eisenhower Medical Center, Palm Springs , Assoc Dir. 24/7 Recognition - 24/7 Recognition, Other , Rancho Mirage, California

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