Front Desk Night Auditor

Company: Hilton Grand Vacations
Location: Palm Springs
Posted on: March 17, 2023

Job Description:

Job DescriptionHGV Now Offers Day One Team Member Benefits!

Now Offering Daily Pay *

Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties!

If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.

What will I be doing?

The -Night Audit -position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards:

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• Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
  
• Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
  
• Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
  
• Generates housekeeping reports and prints folios departures.
  
• Compiles daily revenue reports and files work accordingly.
  
• Responsible for accurate management of cash funds and daily shift deposits.
  
• Assist with Front Office duties and is the overnight guest service agent.
  
• Calculates account balance at month-end and submits to accounting.
  
• Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
  
• Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
  
• Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
  
• Assists with other departmental duties such as bell stand, answering phones, etc.
  
• Reports any unresolved problems with owners and guests to management.
  
• Maintains clean work area. Provides information on area attractions and resort amenities.
  
• Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
  
• Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is needed to the successful performance of this position.
  
  
  Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces - list consecutively in 2021 and 2022, awarded two sought-after Stevie - Awards in The 20th Annual American Business Awards - including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work - certified company in 2022.
  
  We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
  
  *Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
  QualificationsWhat are we looking for?
  
  A team-first demeanor!
  
  To fulfill this role successfully, you possess the following minimum qualifications and experience:
  
  
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  • High School diploma/GED
    
  • 1 year Auditing experience
    
    
    It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
    
    
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    • Associate's Degree/College Degree
      
    • 3-5 years of related experience
      
    • 2+ years of Supervisory experience
      
      
      The hourly rate for this role is between $15.50 -$25.00 based on experience
      
      What will it be like to be a Team Member.....
      
      Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members.
      
      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
      
      We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
      

Keywords: Hilton Grand Vacations, Palm Springs , Front Desk Night Auditor, Other , Palm Springs, California