Client Advisor- Cabazon, CA - Cabazon Outlet
Company: LVMH
Location: Cabazon
Posted on: March 16, 2023
|
|
Job Description:
Position
The FENDI Client Advisor is accountable for providing outstanding
customer service and for exceeding their sales goals. Through
product knowledge and higher operational savvy, they will craft an
outstanding client experience and supports the Brand dedication to
excellence.
Responsibilities:
* Achieve all Client Advisor critical metrics and CRM
requirements.
* Meet or exceed store, category, and individual sales goals.
* Follow all store guidelines.
* Build and maintain client books; follow-through with clients
concerns, inquiries; maintain customer correspondence to build
clientele, improve relationships and drive business.
* Assist with special requests, which include but are not limited
to repairs, special orders, returns, etc.
* Adhere to all store policies and procedures.
* Participate in vital stocking/restocking of the store.
* Proficient and accurate use of POS system and other software as
the need arises, updating customer database.
* Acquire product knowledge, company information and history.
* Keep up to date with company news and be familiar with the
competition.
* Maintain a professional appearance and follow FENDI dress code,
grooming, and uniform standards.
* Perform regular store maintenance functions as needed or
assigned.
* May have responsibility for opening/closing the store as needed,
including morning team meeting.
* Assist in maintaining visual standards with direction from VM,
corporate and management.
* Must maintain open/ongoing communication and positive
relationship with store management, peers, and other levels of
company personnel.
* Be a positive role model, always representing the brand
appropriately.
* Participate in the training of new Client Advisors (product
knowledge, store procedures, company policies).
* Participate and prepare for monthly team meetings.
* Adhere to loss prevention standards.
* Follow all health and safety guidelines.
Additional information
Qualifications:
* Minimum 2 years' experience, luxury retail preferred
* Strong drive for results; goal oriented
* Excellent communication skills: the ability to communicate
effectively both verbally and in writing
* Ability to use POS system and its inventory management
functions
* RTW experience preferred
* Foreign language skills are a plus
* Ability to work in a collaborative team environment
* Ability to lift boxes / weight up to 10lbs
* Minimum High School Diploma
* Organizational and strong digital literacy required
* Must have flexible availability, some nights, weekends, and
holidays
Apply
Keywords: LVMH, Palm Springs , Client Advisor- Cabazon, CA - Cabazon Outlet, Other , Cabazon, California
Click
here to apply!
|