Event Services Supervisor
Company: Pinnacle Live
Location: Rancho Mirage
Posted on: January 26, 2023
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Job Description:
Event Services SupervisorCompany OverviewPinnacle Live is a
premium, in-house AV partner. We elevate live event expectations
for people and venues who demand better. With an expert balance of
big-picture problem-solving and boots-on-the-ground execution, we
deliver bespoke AV solutions for in-person, virtual, and hybrid
meetings and live events. The most impressive, impactful meeting
and events all have the same common denominator: dedicated,
determined people working behind-the-scenes to make it happen. Were
looking for those people. Pinnacle Live is a Collaborative
Crusader. We empower you to tackle tough challenges to deliver
unforgettable hospitality and live event experiences.Job
Summary:The Event Services Supervisor is responsible for the
supervision of floor operations, including set-up, removal and
operations of technology equipment in a hotel environment with a
focus on delivering unmatched customer service and providing
overall positive experiences for our guest/client. Business hours
are Monday - Friday, 8:00 a.m. to 5:00 p.m. Extended business hours
and weekends will be required. Essential Functions: Supervise
non-union, union, and contract labor to ensure all setup and
strikes are completed according to Pinnacle Lives standards. Ensure
AM and PM shifts receive clear communication of daily expectations,
and all log information is detailed and complete Greet
guests/clients before the event and provide clear instructions on
how to operate equipmentProvide continued communication with
clients to ensure the success of all events. Follow through on all
client requests and look for opportunities to enhance the clients
event Ensures all inventory is in good working order and in rental
condition Complies and enforces all Company security and safety
measures Manage venue inventory and location of equipment to ensure
inventory is secure from theft and/or damage Ensure any lost,
stolen, or damaged equipment is immediately reported to the
supervisor Continually work toward updating and improving technical
skills Provide continued communication with the client to ensure
the success of all eventsMaintain accurate client event information
in the Companys billing/event order system Review invoice with the
client and obtain clients signature on invoice and add-ons Ensure
all Company occupied areas are clean, organized, and up to Company
standards Perform other duties as assigned.Education &
Experience:Two (2) to three (3) years prior experience in the
audio-visual and/or hospitality industry. Two (2) years of advanced
audio and visual experience in a theatrical or live event
environment. Computer proficiency Required Skills & Knowledge:To
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
herein are representative of the knowledge, skill, and/or ability
required. Strong technical aptitude Planning ability; able to plan
ahead and prioritize Excellent organizations skills Strong
interpersonal skills Strong verbal, listening, and written
communication skills Strong customer focus Strong team player
orientation Supervisory Experience: Indirectly provide oversight to
technical crew for daily activities. Provide coaching, mentoring,
and directing work. Hourly Pay Range: $23.52-$25.76Pinnacle Live is
an Equal Employment Opportunity Employer
Keywords: Pinnacle Live, Palm Springs , Event Services Supervisor, Other , Rancho Mirage, California
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