Patient Admitting Specialist
Company: Eisenhower Health
Location: Rancho Mirage
Posted on: May 9, 2022
ReqR0261171 Registration (Lab) Full Time,Day,8 Hour Shift Job
Objective: A brief overview of the position. Customer Service -
Ensures that all patients have a satisfying registration experience
and are provided with choices, options and counseling to assist
them in making their healthcare decisions Accurate Registrations -
Ensures accurate, comprehensive registrations of patients Accurate
Insurance --- Ensures accurate patient insurance information is
recorded including verification of eligibility and benefits Point
of Service Collections --- Ensures that patient financial
responsibility (co-pays, deductibles) is collected at or before the
time of service Reports to Supervisor, Manager, Director Supervises
N/A Ages of Patients Neonate/ Infant Pediatric Adolescent Adult
Geriatric Blood Borne Pathogens Minimal/ No Potential
Qualifications Education Required: High School Diploma or GED
Licensure/Certification N/A Experience Preferred: Previous
experience in Healthcare setting and/or Customer Service Experience
Preferred: Medical terminology, payment processing, Hospital based
Federal Rules, Regulations and procedures, safety practices
Essential Responsibilities Demonstrates compliance with Code of
Conduct and compliance policies, and takes action to resolve
compliance questions or concerns and report suspected violations.
Properly identifies patients by using proper method of retrieving
patient history/information, avoiding creation of duplicate Medical
Records for additional patient visits. Registers patients and
maintains compliance according to departmental benchmark
guidelines. Verifies and accurately enters and updates patient
information while registering as per departmental guidelines.
Reviews insurance eligibility, updates with accurate information
obtained from the health plan and releases the insurance based upon
verification process. Identifies and collects co-pays/deductibles
based on insurance eligibility information and/or EMC uninsured
Cash Discount quotes for emergency and outpatient services.
Provides patient with receipt of payment. Ensure that all patient
access paperwork, as per organizational policies, including patient
HIPAA regulation information, patient required signatures and forms
that are necessary for the appropriate department services to be
completed. Participates in the rotation of the Daily Cash Change
Drawer Custodian process, as requested. Prepares all appropriate
Medicare Advanced Beneficiary Notice (ABN) and (LMRP) program
requirements and completion, including patient notification and
signature requirements at time of service. Requests and scans
Insurance cards and other necessary forms of identification.
Completes the Medicare Screening Form for all Medicare patients and
adheres to completion per Medicare requirements. Displays knowledge
of and adheres to Admitting department Policy and Procedures.
Attends and participates in all staff meetings. Coordinates and
assists other staff in ensuring that all patients are registered in
a timely manner. All other duties, as assigned. Successfully
completes Admitting training orientation program(s). Maintains
registration error accuracy rate of 97% or higher. Demonstrates and
maintain all other departmental accuracy and productivity
standards. Successfully completes all required training courses.
Demonstrates a basic knowledge of insurances, including eligibility
and benefit coverage, and other relevant information. Provides
patients who qualify for uninsured discount with cash quotes.
Keywords: Eisenhower Health, Palm Springs , Patient Admitting Specialist, Other , Rancho Mirage, California
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