Patient Admitting Specialist - Admit/Reg Emergency
Company: Eisenhower Medical Center
Location: Rancho Mirage
Posted on: June 6, 2021
- Job Objective: A brief overview of the position.
Customer Service - Ensures that all patients have a satisfying
registration experience and are provided with choices, options and
counseling to assist them in making their healthcare decisions.
Accurate Registrations - Ensures accurate, comprehensive
registrations of patients.
Accurate Insurance - Ensures accurate patient insurance
information is recorded including verification of eligibility and
Point of Service Collections - Ensures that patient financial
responsibility (co-pays, deductibles) is collected at or before the
time of service.
- Reports to
Supervisor, Manager, Director
- Ages of Patients
- Blood Borne Pathogens
Minimal/ No Potential
Preferred: Previous experience in Healthcare setting and prior
Customer Service Experience
- Essential Responsibilities
Demonstrates compliance with Code of Conduct and compliance
policies, and takes action to resolve compliance questions or
concerns and report suspected violations.
Properly identifies patients by using proper method of
retrieving patient history/information, avoiding creation of
duplicate Medical Records for additional patient visits.
Registers patients and maintains compliance according to
departmental benchmark guidelines. Verifies and accurately enters
and updates patient information while registering as per
Reviews insurance eligibility, updates with accurate information
obtained from the health plan and releases the insurance based upon
Identifies and collects co-pays/deductibles based on insurance
eligibility information and/or EMC uninsured Cash Discount quotes
for emergency and outpatient services. Provides patient with
receipt of payment.
Ensure that all patient access paperwork, as per organizational
policies, including patient HIPAA regulation information, patient
required signatures and forms that are necessary for the
appropriate department services to be completed.
Participates in the rotation of the Daily Cash Change Drawer
Custodian process, as requested.
Prepares all appropriate Medicare Advanced Beneficiary Notice
(ABN) and (LMRP) program requirements and completion, including
patient notification and signature requirements at time of
Requests and scans Insurance cards and other necessary forms of
Completes the Medicare Screening Form for all Medicare patients
and adheres to completion per Medicare requirements.
Displays knowledge of and adheres to Admitting department Policy
Attends and participates in all staff meetings.
Coordinates and assists other staff in ensuring that all
patients are registered in a timely manner.
Successfully completes Admitting training orientation
Maintains registration error accuracy rate of 97% or higher.
Demonstrates and maintain all other departmental accuracy and
Successfully completes all required training courses.
Demonstrates a basic knowledge of insurances, including
eligibility and benefit coverage, and other relevant
- Provides patients who qualify for uninsured discount with cash
Keywords: Eisenhower Medical Center, Palm Springs , Patient Admitting Specialist - Admit/Reg Emergency, Other , Rancho Mirage, California
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