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Medical Assistant/Surgery Scheduler - General Surgery Clinic (Salta)

Company: Eisenhower Medical Center
Location: Rancho Mirage
Posted on: June 6, 2021

Job Description:

  • Job Objective: A brief overview of the position.
  • Coordinates the care of the patient in a private physician's office on a daily basis, including preparation of medical chart, returning phone calls, ordering tests and prescriptions, collecting pertinent insurance information.

Coordinates the surgical scheduling of the patient in a private physician's office with the appropriate hospital. Obtains surgical codes, authorization, schedules patient cardiac and medical clearances, prepares the chart and films, forwards information to pre-op, schedules patient for pre-op interview, and makes follow-up surgical appointment. All other duties as assigned.

  • Reports to
  • Director, Neuroscience Institute

  • Supervises
  • None

  • Ages of Patients
  • Adolescent

  • Adult

  • Geriatric

  • Blood Borne Pathogens
  • Minimal/ No Potential

  • Qualifications
  • Education
  • Preferred: Higher education.

  • Licensure/Certification
  • Required: Medical Assistant Certificate or equivalent

  • American Heart Association BLS

  • Experience
  • Required: 2 year Medical Assistant or 1 year of Scheduling

  • Essential Responsibilities
  • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.

  • Prepares patient charts timely and accurately.

  • Gather reports to complete chart.

  • Places order for films, labs and other studies as appropriate, timely and accurately.

  • Contacts other physicians' offices and facilities to gather test results ordered by physicians.

  • Prints daily office schedule

  • Answers all patient questions and requests timely and appropriately.

  • File reports and notes in the charts timely and accurately.

  • Calls and faxes pharmacy orders timely and accurately.

  • Faxes and copies necessary information to insurance companies, other physician offices and other facilities as necessary.

  • Request for films to be delivered to the office prior to the patient's visit.

  • Ensures completeness and accuracy of all forms filled and signed by patients.

  • Confirms patient appointments timely.

  • Processes billing information accurately and timely.

  • Ensures superbills to be complete, including physician signature.

  • Assists with requesting authorization for PPO patient studies.

  • Answers phones, retrieves voicemail messages and returns calls timely and appropriately.

  • Ensures patient rooms are clean and well stocked.

  • Takes the patient's blood pressure, height and weight and records findings in the chart accurately.

  • Completes the medication log and reconciles patient medication(s) on each clinic visit

  • Processes patient referrals to other physician offices timely and accurately.

  • Assists with the release of patient records and films to patients.

  • Assists physicians as needed.

  • Obtains physician signatures on appropriate documents.

  • Collaborates with the scheduling of new patients.

  • Schedule follow-up patient visits.

  • Assists with internal billing audits as necessary.

  • Assists with ordering of medication samples.

  • Assists with medical and office supplies ordering.

  • Ensures patient information is correctly entered in the database.

  • Places order for cardiac and medical clearance other studies as appropriate, timely and accurately.

  • Contacts other physicians' offices and facilities to follow-up on cardiac and medical clearance test results ordered by physicians.

  • Ensures surgery schedule is updated timely and accurately.

  • Ensures correct information required by anesthesia is available as needed, i.e. stress test, echocardiogram, EKG

  • Confirms requested monitoring during surgery, i.e. IOM, stereotactic navigation.

  • Confirms patient surgical appointments timely.

  • Schedules post-op appointments timely and accurately

  • Processes paperwork needed by hospital surgical interview office.

  • Ensures hospital surgical interview office receives the appropriate surgical documents.

  • Reviews lab results with the physicians. Makes notes of abnormal lab results and brings to the physician's attention.

  • Tracks surgical orders.

  • Faxes all necessary documents to pre-op and main OR

  • Consents patients timely and accurately.

  • Provides written confirmation to patient for the surgery date, pre-op, post-op appointments.

  • Obtains surgical codes for insurance authorization timely and accurately.

  • Pre-certifies patients for in-patient and out-patient procedures.

  • Processes patient referrals to other physician offices.

  • Other duties as assigned.

Keywords: Eisenhower Medical Center, Palm Springs , Medical Assistant/Surgery Scheduler - General Surgery Clinic (Salta), Other , Rancho Mirage, California

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