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Splash Grill Supervisor

Company: Omni Hotels
Location: Rancho Mirage
Posted on: June 6, 2021

Job Description:

Location

Rancho Las Palmas Resort & Spa

The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await.

Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match.

Job Description

The Splash Supervisor is responsible for ensuring proper training and supervision of all personnel in the Splashtopia area. This position also oversees prompt, courteous service in a manner that complies with Omni food & beverage standards and company policies and procedures for the Splash operation.

Responsibilities

  • Responsible for assigned shift, assisting in overall management in Splash
  • Ensure opening and closing checklists are completed in a timely manner.
  • Empathetically listen to guest inquiries and provide appropriate responses to guest comments and concerns, in order to ensure guest satisfaction
  • Hold pre-shift meetings
  • Follow up on established training steps, observing, teaching and correcting service and procedures as needed
  • Assist manager in; scheduling and forecasting both weekly and monthly
  • Participate in interviewing new employees as needed
  • Prepare maintenance requests and follow-up
  • Know emergency procedures and work to prevent accidents to support a safe environment for guests and associates
  • Monitor Front of House food and beverage requisitions
  • Perform other duties as assigned

Qualifications

  • 1 year of food and beverage supervisory or management experience is preferred
  • Must have the ability to manage deadlines effectively
  • Previous experience/understanding of PAR controls is preferred
  • Must have strong attention to detail, as well as, strong customer service skills
  • Must be able to work a flexible schedule, including weekends and holidays
  • Must possess a valid Food Handlers/ServSafe Card and TIPS Certification, Life Guard Certification optional
  • Able to stand and walk for the duration of shift, up to 8 hours a day.
  • Must be able to stand, walk, bend/stoop, and push/pull/lift up to 50lbs
  • Candidate must be able to handle extreme weather outdoors and work in various weather conditions.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Keywords: Omni Hotels, Palm Springs , Splash Grill Supervisor, Other , Rancho Mirage, California

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