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Clinical Quality Improvement Manager 8 Hour Full Time Days

Company: Tenet Healthcare Corporation
Location: Joshua Tree
Posted on: June 6, 2021

Job Description:

Welcome to Hi-Desert Medical Center, where you'll benefit from:

  • A 59-bed acute primary care facility offering you and your family first-rate health care close to home
  • A wide range of quality inpatient and outpatient diagnostic, treatment and rehabilitation services, home health and hospice services, and a variety of community outreach programs
  • A dedicated team of quality, caring, health care professionals

Assists with quality patient care by being sensitive to the needs, interest, and abilities of geriatric patients.

Primary Duties

  1. Establishes mechanisms for the department to design, measure, assess, and improve the quality and customer service of the Service Line.

  2. Identifies priority quality improvement and customer satisfaction initiatives.

  3. Schedules the collection of data for these initiatives, and other ongoing reviews, which serve as quality trending.

  4. Monitors and reviews the results with Service Line staff on a regular basis.

  5. Achieves measurable improvement in key quality initiatives, which include both processes, e.g., documentation, and outcome measures.

  6. Achieves measurable improvement in customer service

  7. Assures department compliance with regulatory agencies and other accrediting body standards, as they are updated or revised.

  8. Maintains personal current knowledge and expertise in the specialty field of the department, and of regulatory requirements of the department.

  9. Leads by example to promote excellence in resident care. Models professional demeanor and acts as a mentor.

  10. Demonstrates ability to delegate and achieve results through others.

  11. Demonstrates understanding of and ensures compliance with all State and Federal requirements.

  12. Assumes leadership role for daily operations and takes appropriate action.

  13. Assists with writing and revising, and ensures staff understanding and compliance with policies, procedures and standards.

  14. Demonstrates the ability to coordinate response to emergencies in a calm and efficient manner.

  15. Understands and demonstrates ability to work within the departmental budget. Assists Administrator to prepare operational and capital budget annually.

  16. Leads the Service Lines monthly CQI and Quarterly CCC meetings with appropriate P.I. goals.

  17. Monitors organizational compliance with all regulatory requirements. Reports deficiencies and recommendations for improvement to the Executive Director.

  18. Meets regularly with the medical director and other staff physicians to ensure proper communication is maintained.

  19. Ensures that communication with the Acute Hospital is accurate and cooperative.

  20. Accepts call rotation after hours and on weekends with the Executive Director and other managers. Varies hours worked to accommodate unit needs.

  21. Other duties as assigned

Position Specifications

Physical demands:

  • Considerable reaching, stooping, bending, kneeling and crouching
  • Manual dexterity and mobility
  • Lifts, positions and/or transfers Residents
  • Occasional prolonged standing/walking.
  • Occasionally lifts supplies/equipment

Working Conditions:

  • Contact with residents/patients under a wide variety of circumstances
  • May be exposed to infections and contagious diseases
  • Regularly exposed to the risk of bold borne diseases

Minimum Experience

  • Bachelor's degree required, Master's degree preferred in a health-related field.
  • Experience in facilitating regulatory surveys and surveyor visits for Joint Commission, California Department of Public Health, and Centers for Medicare and Medicaid.
  • Certified Healthcare Quality Practitioner (CHQP) certification required within one year of hire.
  • Experience in providing education, team facilitation and coaching.
  • Excellent interpersonal, communication skills and presentation skills.
  • Proficiency in Microsoft Office


Keywords: Tenet Healthcare Corporation, Palm Springs , Clinical Quality Improvement Manager 8 Hour Full Time Days, Other , Joshua Tree, California

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