SERVICE LEAD

Company: Lolli & Pops
Location: Palm Springs
Posted on: June 6, 2021

Job Description:

Job DetailsJob LocationPalm Springs - Palm Springs, CAWe are seeking results-driven, customer-focused candidates for the Service Lead (Key Holder) position. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. They are visionaries who help us create a compelling, and ever changing store experience that makes Lolli & Pops the preferred destination for our communitys candy needs.Service Leads have the following responsibilities:Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targetsKeep team focused on guest engagement, suggestive selling, sampling and sharing product knowledgeMaximize the sales performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team membersAssist the chief purveyor with paperwork, ordering, inventory managementMaintain visual and merchandising standards and ensure store cleanlinessEnsure that all policies, procedures and operational directives are enforced consistently and effectively by all team membersBe a champion of Lolli & Pops inside and outside of the storeWhile there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams:Exceptional interpersonal skills you are energized by working with people, both guests and your teamA bias towards actions you do not hesitate to roll up your sleeves and do whatever it takes to get the job doneThe desire to be coached and mentored you see potential in yourself and enjoy growing that potentialAn eye for detail you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the differenceThe desire to problem solve you like finding problems and fixing themThe ability to multitask you can prioritize and execute at many different tasks each dayA positive attitude and fun-loving spirit you are an optimist who freely embraces your inner child and enjoys having fun while you workQualifications: We are proud to be a first-job employer! No previous work experience required.18 years or olderFlexible availability including evenings, weekends & holidaysCan stand on your feet for long periods of time and perform physically demanding tasks in proximity to othersHave a Current Food Handlers card (You can acquire this after you receive a job offer)This job description captures the position's essential responsibilities. It is not intended to record all duties and expectations of the position as may be communicated and assigned.

Keywords: Lolli & Pops, Palm Springs , SERVICE LEAD, Other , Palm Springs, California