EDCC Cardiology Clinic
Full Time,Day,8 Hour Shift
Job Objective: A brief overview of the position. This position
is responsible to determine the caller’s needs and fulfills those
needs through program registration and/or physician referral, and
through interactions with other departments. Schedules all clinic
Reports to Front/Back Office Supervisor
Ages of Patients Adolescent
Blood Borne Pathogens Minimal/ No Potential
Qualifications Education N/A
Experience Required: 1-2 years clinic experience
Essential Responsibilities Demonstrates compliance with Code of
Conduct and compliance policies, and takes action to resolve
compliance questions or concerns and report suspected
In collaboration with the physician(s), schedules and maintains
the calendar for all physician meetings.
Responsible for scheduling and confirmation of new and follow-up
patient visits, as well as diagnostic testing as instructed by the
physician in the patient flow sheet, providing patients with
written confirmation and necessary instructions for all lab work,
tests and procedures.
Responsible for rescheduling of appointments, tests and
procedures of patients that are booked on a date that the physician
has been called out.
Obtains pertinent patient demographic and insurance information
prior to scheduled appointments.
Forwards new patients the new patient information packets
(including the Patient Registration form, New Patient Health
History form, Notice of Privacy Practices, Authorization for
Release of Medical Records form) via mail and/or website.
Contacts patients that have failed appointments to
Obtains all necessary pre-certification/authorization for
scheduled procedures and tests in a timely manner.
Follows through on phone messages and patient call backs in a
Understands the purpose and documentation of payable diagnosis
and ICD coding and has the ability to communicate and assist in
obtaining such with a physician, PA/NP or referring physician
Responsible for requesting patient medical record data from
referring offices and hospitals as needed for an appointment and
appropriately routing to patient charts upon receipt.
Demonstrates adaptability to a changing, fast paced environment;
filling in for other schedulers or registrars as necessary.
Performs other related duties as assigned by supervisor or