If you are searching for a fulfilling place to develop your
career and an opportunity to make a difference in helping others,
then keep reading on. Here at AAC, we have a progressive culture;
we listen to your ideas, value a work/life balance, invest in
education, and we foster trust and respect for all individuals. Our
exceptional comp and strong benefits include company matching 401K,
medical, dental, vision and life insurance. We are looking for our
future leaders, who are not only going to fill the qualifications
for this job description, but who are going to exceed expectations.
Be a part of a team whose mission is to provide quality,
compassionate, and innovative care to adults struggling with
addiction and co-occurring mental health disorders. Our purpose and
passion are to empower patients, their families, and our
communities by helping individuals achieve recovery and optimal
wellness of the mind, body, and spirit.
Outreach Associates are responsible for building relationships
with qualified referral partners in assigned territory, for the
purpose of facilitating admissions to American Addiction Centers
Duties and Responsibilities:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily.
The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
* Identifies, builds, and maintains relationships with key
referral partners. * Maintains a regular servicing schedule that
organizes a balance of referral partner maintenance and new
business development. * Manages all client related communication
and CRM remotely, via AAC provided smart mobile devices.
Communication may frequently fall outside of regular business hours
(including weekends). Occasional overnight travel will be required.
* Effectively converts a general inquiry to a rescue by managing
the admissions process. Outreach Associates are measured monthly
against companywide Key Performance Indicators. (KPI's). * Has a
general understanding of treatment modalities, levels of care, and
industry best practices for treating substance use and co-occurring
disorders. * Possesses the ability to multi-task, work with minimal
supervision and problem solve through a variety of scenarios. *
Conducts quality presentations for agencies, hospital staff,
discharge planners, and other groups as they are identified. *
Builds and maintains productive interdepartmental relationships. *
Appropriate dress expected. * Adheres to all expense limitations
and guidelines and submits monthly expenses via Expensify by the
designated deadline. * Ability to clearly communicate with key
members of the team, regarding potential admits and clients in the
pipeline. * Ability to assist clinical team with discharge planning
- identifying and contacting appropriate facilities for transfer of
care when needed. * Knowledge of managed care and insurance- as it
relates to mental health benefits- is a plus. * Outreach Associates
must have the skills and competency to communicate with people at
all levels of the organization; including- executive management,
patients, and external agencies.
* Four-year degree or equivalent demonstrated experience in
addiction treatment marketing field. * 1+ years related experience
and/or training; or equivalent combination of education and
experience. * Organizational skills * Ability to multitask *
Ability to travel through an area covering multiple states *
Technologically savvy * Ability to create reports outlining weekly
visits * Knowledge of the substance abuse industry preferred
"AAC is committed to principles of equal opportunities for all
employees. The Company will provide reasonable accommodations that
are necessary to comply with State and Federal disability
* Ability to sit, use hands and fingers, talk or hear, and smell
continually. Ability to stand, walk and reach frequently. Ability
to climb or balance, stoop, kneel, or crouch occasionally. *
Ability to frequently lift and carry up to 10 lbs. and occasionally
lift and carry up to 25 lbs. * Close vision required to see
computer monitor, read documents, and operate copy and fax machine.
Distance vision required to drive an automobile, if driving is a
requirement of the job. * Work environment is indoors and climate
controlled. Occasionally exposed to outdoor weather conditions. *
Moderate noise levels as found in a business office with computer
printers, households with TVs and dishwashers, and driving light
Certifications and Licenses:
* Valid driver's license, and ability pass MVR check.
Other Work Requirements:
* Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and execute general
correspondence. Ability to speak effectively before groups of
customers or employees of an organization. * Ability to apply
common sense understanding to carry out instructions furnished in
written, oral, or diagram form. Ability to deal with problems
involving several concrete variables in standardized situations *
Ability to travel with frequency
American Addiction Centers is an equal opportunity employer.
American Addiction Centers prohibits employment practices that
discriminate against individuals or groups of employees on the
basis of age, color disability, national origin, race, religion,
sex, sexual orientation, pregnancy, veteran or military status,
genetic information or any other category deemed protected by state
and/or federal law.