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A/V Technician Supervisor (8022)

Company: Agua Caliente Spa Resort & Casino
Location: Rancho Mirage
Posted on: May 3, 2021

Job Description:

Job Description Summary

Responsible for overseeing setup and teardown for all audio, video, lighting, media systems and technical equipment utilized on property directly in regards to all meeting rooms, pool areas, hotel rooms, lounges, retail outlets, and special event areas. Assists the Audio Video Technician on the strategy and implementation of all systems and coordination of all guest related functions. Assists in the fulfillment of all entertainment and media systems for all of the property's venues and public areas.

Essential Duties and Responsibilities (other duties may be assigned)

  • Responsible for overseeing all technical setups including audio, lighting, video, music and page for all of the property venues as specified.
  • Responsible for equipment inventory and tracking on a daily basis to ensure that company assets are not lost or damaged.
  • Responsible to lead Daily Maintenance and cleaning on all equipment, in a/v racks, a/v rooms, and permanent installed equipment.
  • Coordinates setup and removal times with other departments directly involved in the areas of equipment usage.
  • Assist in fulfilling all technical specifications for Meetings and special events to ensure that all performance riders and client needs are met.
  • Prepares and processes invoices and requisitions.
  • Ensure all technical (audio/visual) requirements are queued up for all clients.
  • Coordinate with necessary external approved vendors and internal departments to ensure efficiency of all systems, and events.
  • Assist with the load-in and load-out of any equipment, gear, staging or signage required for events on the hotel property.
  • Ensure that event orders are completed on-time.
  • Maintain timely procedures for the tracking and execution of all pertinent invoices and bills.
  • Provide excellent guest service.
  • Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.


  • A/V Techs



Required Education and/or Experience

  • High school diploma or G.E.D.
  • Minimum 5 years Audio Visual experience and/or training; or combination of education and experience.
  • Must have excellent organizational skills, computer literate, the ability to work with all departments and have excellent customer relation skills.
  • Must be able to communicate in English.


To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs, and sitting at desk/work station for the duration of the shift. Must be able to work in a smoke filled environment. Must be able to work in a "lighting subdued" environment for extended periods of time. Must be able to work in extreme weather conditions to include extreme heat and cold weather.

The noise level in the work environment is usually moderate, but will escalate when located in the casino environment to include entertainment venues. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

Keywords: Agua Caliente Spa Resort & Casino, Palm Springs , A/V Technician Supervisor (8022), Other , Rancho Mirage, California

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