Competitive hourly rates with
monthly/yearly bonus potential starting at $28.35/hr and OT
$5,000 Sign on Bonus after 90 Days of
Company Provided Van
Annual Company Bonus (Up to
Hours: Must be flexible to anywhere between Monday
Sunday 7:00 a.m. 6:00 p.m. (some overtime on weekends when
applicable; Minimum 5 days/week, shift provided after
Forward Stocking Location:
This is the perfect role for any appliance
and/or HVAC service repair expert ready to grow their appliance
repair skills with provided training and support! Our Appliance
Repair Technicians are the face of Asurion and heroes to our
customers with broken TVs and appliances! While we love technology,
we love people more! The Appliance Repair Technician makes consumer
TV and appliance repair easy and convenient for our customers. Our
Appliance Repair Technicians travel in a fully equipped Mobile
Repair Unit (Van) and provide on-site diagnosis and repair.
Our Technicians upsell our customers
on additional Asurion products to allow our customers to stay
connected with our products and services. This is a full-time
position. Repair technicians must be available to work
Monday-Sunday, from 7am 6pm. Shifts will vary within that time
frame. Over time is available in some
What You Will
Travels to meet with customer in their homes or
places of business.
Meet key performance
Connect with customers to determine the nature
of problems or to explain repairs.
Sell product solutions
that meet customer needs
Meet or exceed key performance indicator metrics
for performance and sales goals.
Provide repair and replacement estimates to
Masterfully repair washer and dryers, gas and
electric stoves, microwave ovens and dishwashers in customers
Disassemble equipment and repair defective
components using hand tools.
Maintain truck stock inventory within the
prescribed company guidelines and
Ensure that all repairs meet or exceed quality
Complete all required technician training and
proactively seek to remain a knowledgeable expert in the repair
industry. Comfortable with travel to and from the Stocking Location
(up to 60 miles) and several customers locations throughout a
Drive company vehicle safely and responsibly to
and from customer locations in a variety of situations including
heavy traffic and inclement weather.
Duties, responsibilities, and activities may
change at any time with or without notice.
If youre a good
fit for the job, youll be able
Candidate must have extensive knowledge in HVAC
and/or appliance repair.
Ready to build a career in appliance
Willing to train and receive proper
certifications to effectively troubleshoot and repair
Offer customers a value-added experience with
premier customer service through relationship and rapport
Quickly identify and resolve technical
Demonstrate empathy and assurance for the
customer throughout the in-person session.
Utilize tools and resources to solve technical
problems in a fast-paced environment.
Ability to proactively adapt communication to
the customers technical skill level.
years of prior experience in HVAC or appliance service
certification a plus
High school diploma
Must have a valid driver's license and
satisfactory driving record with at least 1 year of driving
Able to drive your own vehicle to and from the
Forward Stocking Location up to 60 miles.
Able to sit or stand for long periods of time
(up to 2 hours).
Able to interact with a customers technology
throughout their home.
Able to interact face-to-face with Customers in
their homes for extended periods of time.
Able to lift a minimum of 30
Comfortable with exposure to dogs, cats and
other pets that may be present in the customers
We Take Care of You
Career Growth Formal training programs for those
looking to add to their industry knowledge (including getting EPA
Competitive and incentive-based pay (Up to 5%
Advanced training to grow your repair skills
specific to appliance repair.
Benefits including health, dental, and
Retirement Savings Plan (401k with employer
Paid time off and paid
Techline support for advanced troubleshooting
Find out more about what its like to work