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Looking for Desk side Engineer

Company: Noralogic Inc
Location: Palm Springs
Posted on: March 26, 2020

Job Description:

Position Desk side Engineer Job Location Palm Spring CA Type Contract Interview Skype Required Skills Minimum 3 years of experience (Help Desk, Computer (Laptop, Desktop) Printer, Tablet smartphone (Android, windows mobile IOS) Support, AD, Windows 1087, common Network solution TCPIP, Work Place Management, PC Install, commercial software install, Common System MaintenancePC tooling RDP, Anti-virus tools Backup restore. Should respond to ticket- request, questions, complains incidents. Should analyze, classify prioritize tickets based on schedule for resolution delivery. Should perform ticket update, ticket closure with resolution and delivery details. Should route tickets to other support groups if required and update the requester about the progress. Hardware Software Maintenance Troubleshooting, Mail Configuration, Outlook Troubleshooting. Troubleshoots minor equipment malfunctions and corrects them as directed by Computer operation manuals, SOP's Troubleshooting experience with the following Remote users, LAN, Printers etc. Proprietary and standard software applications, Phone Systems, Windows (various versions), and Active Directory Minimum 5 years of experience in Computer (Laptop, Desktop) Printer, Tablet smartphone (Android, windows mobile IOS) Support, AD, Windows 7, Window 10, common Network solution TCPIP, Work Place Management, PC Install, commercial software install, Common System MaintenancePC tooling RDP, security tools Backup restore. All in one printer solutions Mobile devices Customer orientated, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution Team player Excellent English language skills both verbal written. Analytical trouble shooting skills, with technical support background Regards, Roshni Singh Noralogic Inc. +1. 307-316-7464 roshnisnoralogic.com mailtoroshnisnoralogic.com www.noralogic.com httpwww.noralogic.com

Keywords: Noralogic Inc, Palm Springs , Looking for Desk side Engineer, IT / Software / Systems , Palm Springs, California

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