Overnight Community Life Ambassador

Company: San Diego Rescue Mission
Location: National City
Posted on: April 1, 2026

Job Description:

Description At the San Diego Rescue Mission, we are driven by a profound belief in compassion, service, and the transformative power of Jesus' love. Our mission goes beyond charity; it is a calling to love our neighbors and provide hope and healing to those experiencing homelessness. We are committed to creating a holistic approach to recovery and rehabilitation, ensuring that our programs serve as safe havens for men, women, and children in need. Position Summary A Community Life Ambassador (CLA) serves all San Diego Rescue Mission Programs and promotes community building, student/guest health, safety and accountability. Community Life Ambassadors support students/guests in their daily needs, creates a stable and safe environment necessary for a holistic approach to recovery and healing. The Overnight Housekeeping-Focused Community Life Ambassador (CLA) plays a critical role in maintaining facility cleanliness, sanitation, and readiness for daily operations. This role is primarily responsible for detailed overnight cleaning, stocking, and facility upkeep, while also supporting guest safety, logging and ministry presence during quiet hours. This position is ideal for someone who is detail-oriented, dependable, and motivated to serve through excellence in facility care recognizing that cleanliness and order are foundational to dignity, safety and healing. Key Responsibilities To provide facility cleaning & readiness: Perform deep overnight cleaning of all residential, program/shelter and common areas; sanitize high-touch surfaces; strip and remake beds; launder linens; remove trash and bio-waste; sweep, mop, vacuum and polish floors; restock toiletries, PPE and supplies; complete cleaning rotations and prepare spaces for morning operations; and promptly report maintenance needs. To provide overnight operations, safety & documentation: Maintain visible overnight presence and conduct facility rounds; monitor for unusual activity; support quiet-hours; assist with basic guest needs; follow emergency protocols; communicates incidents to supervisors; complete detailed e-logs and housekeeping checklists; document guest interactions and sanitation issues; and support compliance standards and inspections. To provide Ministry presence and Guest care: uphold a trauma-informed and respectful environment; engage guests calmly and professionally; represent the Mission's values in conduct and communication; and reinforce community standards, accountability, and dignity throughout the overnight shift. To represent our Mission, Vision and Values and continue to grow professionally and spiritually Qualifications Education : Refer to experience. AA Social Services, Psychology, Human Development, Ministry or related field from an accredited institution (or commensurate experience, equating to 1 year) a plus. Experience: With custodial, housekeeping, janitorial or facilities experience strongly preferred, experience working with vulnerable populations helpful and Nonprofit or shelter experience a plus. Lived experience of homelessness counts towards education and experience Skills and Abilities: Exceptional attention to detail Strong sanitation and cleaning practices Ability to work independently and overnight as part of a team Calm demeanor and good judgement Comfortable following checklists and protocols Time Management and Task prioritization Dependable attendance Physically able to stand, walk, lift, bend and clean for extended periods of time Coordinate and/or direct a variety of complex tasks and assignments simultaneously and successfully. EEO Statement The San Diego Rescue Mission (SDRM) is both an equal opportunity employer and a Christian ministry. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex (which included breastfeeding, or a medical condition related to breastfeeding), marital status, parental status, military status, veteran's status, pregnancy, medication condition, genetic characteristics, genetic information, disability or any other protected status in accordance with applicable federal, state and local laws. However, as a registered non-profit religious organization, SDRM does reserve the right to discriminate in hiring persons whose lifestyle is contradictory to Biblical principles. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e (a)), SDRM has the right to, and does hire only candidates who agree with SDRM's Statement of Faith and conduct themselves in accordance with our religious beliefs. Background Check Disclaimer SDRM conducts background checks in compliance with applicable federal and state laws, including the Fair Credit Reporting Act, the California Investigative Consumer Reporting Agencies Act, and the California Consumer Credit Reporting Agencies Act. If you accept a position with SDRM, as part of your conditional offer of employment, you will be asked to submit to a virtual background check AND a California Livescan Fingerprint. You will be provided the following notifications as an example: 1. You will be provided with appropriate written notice of the company's intention to obtain information by way of a background check and will give applicants and employees the opportunity to obtain a free copy of any report obtained. 2. Applicants and employees will be asked to authorize a background check before such check is performed. Drug Screen Disclaimer SDRM is a Nonprofit Religious Organization and as such, we require all employees to submit to our drug screen as a condition of employment once they have accepted a position with SDRM. Because of our religious affiliation, we do not allow employees to use or consume recreational or medicinal marijuana, along with all other federally recognized substances. You will be notified prior to any employment decisions if your drug screen is returned with negative findings. Refusal to submit to testing will result in disqualification of further employment consideration. E-VERIFY Statement San Diego Rescue Mission participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

Keywords: San Diego Rescue Mission, Palm Springs , Overnight Community Life Ambassador, Hospitality & Tourism , National City, California