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Customer Service Representative

Company: Platinum Storage Group
Location: Thousand Palms
Posted on: July 28, 2022

Job Description:

About us Platinum Storage Group About us Platinum Storage GroupWe are Experts in Building, Acquiring and Managing Self-Storage, managing over 30 self-storage facilities nationwideSelf-Storage facility in Thousand Palms seeks awesome candidates in the exciting industry of Self-Storage! Must be available to work Saturdays. No nights! No Sundays! Variety of duties! Advance in your career! But wait... there's more! You can join the company 401k plan after meeting eligibility requirements so you can retire sooner and look back on all of your fond self storage career memories.All fun aside, we do have some requirements for qualifying for this position: You must be at least 18 years of age You must be able to provide proof of employment eligibility within 3 working days if we hire you. You must be able to pass a pre-employment drug screen & background check You must have a valid drivers license & be able to provide proof of current car insurance upon hire You must have at least 2 years recent of Customer Service experience; Self Storage Experience a plus You must have recent computer experience (like Microsoft Office)ESSENTIAL FUNCTIONS (stuff that is really really important for this job)Office Tasks Provide excellent customer service Rent storage units by completing leases with customers Take direction from store Manager and ensure all tasks are completed in a timely manner Collect rent payments and accurately enter data into computer Drive to the bank to deposit funds to employer account and to the post office to send required tenant mailings on a schedule set by supervisor Participate in daily collection calls for past-due accounts and enter notes into computer Adhere to lien lawsProperty Tasks Clean and prepare vacant storage units for rent Perform minor maintenance & custodial duties Show storage unit samples to customersOTHER JOB FUNCTIONS (these things are pretty important too) Contribute to a positive work environment Perform daily walk through of facility Enforce the rules governing the property Complete and submit company forms and reports accurately and timely Perform end-of-period closing procedures Maintain a clean, orderly office and restroom and, if applicable, keep merchandise stocked Perform other reasonable duties as assignedPHYSICAL REQUIREMENTS Sit or stand for up to 8 hours per day Ability to traverse entire property for audit, lock removal or tour purposes Ability to bend, twist and lift Ability to frequently lift or move up to 25 lbs of pressure; occasionally lift or move up to 40 lbs of pressureYep! All this fun stuff and you get paid to do it. Seriously.Oh and here's some legal stuff: Platinum Storage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training, conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Job Type: Part-timePay: $16.50 per hourBenefits: 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Health savings account Life insuranceSchedule: Day shift Weekend availabilityCOVID-19 considerations:We've enhanced our touchless rental process for tenants to reserve, rent & pay for their unit online.Experience: Customer Service: 2 years (Required)License/Certification: Driver's License (Required)Work Location: One location

Keywords: Platinum Storage Group, Palm Springs , Customer Service Representative, Hospitality & Tourism , Thousand Palms, California

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