Customer Service Representative
Company: Platinum Storage Group
Location: Thousand Palms
Posted on: July 28, 2022
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Job Description:
About us Platinum Storage Group About us Platinum Storage
GroupWe are Experts in Building, Acquiring and Managing
Self-Storage, managing over 30 self-storage facilities
nationwideSelf-Storage facility in Thousand Palms seeks awesome
candidates in the exciting industry of Self-Storage! Must be
available to work Saturdays. No nights! No Sundays! Variety of
duties! Advance in your career! But wait... there's more! You can
join the company 401k plan after meeting eligibility requirements
so you can retire sooner and look back on all of your fond self
storage career memories.All fun aside, we do have some requirements
for qualifying for this position: You must be at least 18 years of
age You must be able to provide proof of employment eligibility
within 3 working days if we hire you. You must be able to pass a
pre-employment drug screen & background check You must have a valid
drivers license & be able to provide proof of current car insurance
upon hire You must have at least 2 years recent of Customer Service
experience; Self Storage Experience a plus You must have recent
computer experience (like Microsoft Office)ESSENTIAL FUNCTIONS
(stuff that is really really important for this job)Office Tasks
Provide excellent customer service Rent storage units by completing
leases with customers Take direction from store Manager and ensure
all tasks are completed in a timely manner Collect rent payments
and accurately enter data into computer Drive to the bank to
deposit funds to employer account and to the post office to send
required tenant mailings on a schedule set by supervisor
Participate in daily collection calls for past-due accounts and
enter notes into computer Adhere to lien lawsProperty Tasks Clean
and prepare vacant storage units for rent Perform minor maintenance
& custodial duties Show storage unit samples to customersOTHER JOB
FUNCTIONS (these things are pretty important too) Contribute to a
positive work environment Perform daily walk through of facility
Enforce the rules governing the property Complete and submit
company forms and reports accurately and timely Perform
end-of-period closing procedures Maintain a clean, orderly office
and restroom and, if applicable, keep merchandise stocked Perform
other reasonable duties as assignedPHYSICAL REQUIREMENTS Sit or
stand for up to 8 hours per day Ability to traverse entire property
for audit, lock removal or tour purposes Ability to bend, twist and
lift Ability to frequently lift or move up to 25 lbs of pressure;
occasionally lift or move up to 40 lbs of pressureYep! All this fun
stuff and you get paid to do it. Seriously.Oh and here's some legal
stuff: Platinum Storage provides equal employment opportunities to
all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training, conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation and
training.Job Type: Part-timePay: $16.50 per hourBenefits: 401(k)
Employee assistance program Employee discount Flexible schedule
Flexible spending account Health savings account Life
insuranceSchedule: Day shift Weekend availabilityCOVID-19
considerations:We've enhanced our touchless rental process for
tenants to reserve, rent & pay for their unit online.Experience:
Customer Service: 2 years (Required)License/Certification: Driver's
License (Required)Work Location: One location
Keywords: Platinum Storage Group, Palm Springs , Customer Service Representative, Hospitality & Tourism , Thousand Palms, California
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