Lead Valet Attendant (10888)
Company: Agua Caliente Spa Resort & Casino
Location: Palm Springs
Posted on: November 16, 2021
* Supervise the day to day operations of the Valet Department
during a shift. Directly and through subordinates, parks and
retrieves automobiles of guests of the casino. * Provides quality
guest service by ensuring that the Valet Department treats guests
in a friendly and courteous manner, at all times. * Promptly
resolves guests complaints * Assists the Transportation Manager in
the creation and administration of company policies and procedures.
* Maintains the integrity of Valet Operations. * Receives/Returns
vehicles from/to guests. * Assists Transportation Manager with
departmental personnel issues. * May be assigned to a Valet Bank. *
Responsible for the security and accountability of Valet Claim
Checks issued to the Valet Department. * Responsible for the
security and accountability of guests keys that are left in the
custody of the Valet Department. * Ensures that all transactions
are processed through the POS system. * Ensures the completion of
all departmental paperwork necessary for Valet Operations.
SUPERVISORY RESPONSIBILITIES Supervises the Valet Attendants.
Carries out supervisory responsibilities in accordance with the
organizations policies and applicable laws. Responsibilities
include planning, assigning and directing work; appraising
performance; rewarding and disciplining employees per approved
Casino policies; addressing complaints and resolving problems.
Qualifications High school diploma or G.E.D. 1 year supervisory
experience with 3 years related experience and/or training; or
equivalent combination of education and experience. Must be able to
communicate in English. Must have a valid California Drivers
License and good driving record. WORKING CONDITIONS Must be able to
work in a smoke filled environment. Must be able to stand for
extended periods of time. Must be able to lift a minimum of 30lbs.
Must be able to work in extreme weather conditions to include hot
and cold weather.
Keywords: Agua Caliente Spa Resort & Casino, Palm Springs , Lead Valet Attendant (10888), Hospitality & Tourism , Palm Springs, California
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