Front Desk Agent

Company: Riviera Palm Springs
Location: Palm Springs
Posted on: March 13, 2020

Job Description:

Company Info Delivering Hospitality, Creating Value, Every Customer, Every Time Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team! Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels. Property Info Built in 1958 and modeled after Las Vegas hotels, Riviera Palm Springs is just two miles from The Palm Springs Art Museum and a short drive to the Palm Springs International Airport. Swanky rooms with marble bathrooms feature Wi-Fi and flat-screen TVs; most have balconies or patios. Upgraded rooms add pool views, themed suites offer sitting areas or living rooms with pull-out sofas; some have soaking tubs, wet bars and/or patios with fire pits. Come join our team today! Position Info Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team! The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations. QUALIFICATIONS: --- Prior cash handling experience necessary. --- Computer skills required. --- High School diploma or equivalent. --- Ability to communicate effectively with the public and other Team Members. --- Read, write and speak English fluently. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test and background check required.

Keywords: Riviera Palm Springs, Palm Springs , Front Desk Agent, Hospitality & Tourism , Palm Springs, California