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Medical Receptionist

Company: West Dermatology
Location: Palm Springs
Posted on: June 24, 2022

Job Description:

Job DescriptionThis position requires Covid-19 verification of vaccination with booster.

At West Dermatology, successful candidates are compassionate, team-oriented and enjoy being a part of an energetic work environment. We are looking for individuals to join our team who create a positive West Dermatology experience for our patients while delivering exceptional patient care.The ideal Medical Receptionist views themselves as a "Director of First Impressions". The successful candidate is friendly, professional and has a natural talent to always put our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.Duties and Responsibilities:

  • Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
  • Prepares necessary patient paperwork prior to patient's appointment.
  • Reviews EMA for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in EMA.
  • Identifies payer sources, verifies insurance eligibility and verifies prior authorization.
  • Responsible for keeping the reception area clean and organized.
  • Recording and collecting patient copays and/or balances at check in/out.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Follows company policies and procedures.
  • Contributes as a team player.
  • Demonstrates superior customer service skills.
  • Communicates with patients, visitors, providers and team members in a courteous, professional, cooperative and mature manner.Qualifications:
    • High school diploma or GED.
    • Minimum of one-year experience in customer service setting, preferably six months' receptionist experience in a health care setting.
    • Strong customer service skills
    • General understanding of HIPAA guidelines
    • Exceptional multi-tasker
    • Excellent phone skills
    • Energetic, positive, and friendly
    • Organized and meticulous
    • Quick learner
    • Proficient with computersEqual Employment OpportunityWest Dermatology is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.West Dermatology does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Keywords: West Dermatology, Palm Springs , Medical Receptionist, Healthcare , Palm Springs, California

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