Healthcare IT Director
Company: Desert Regional Medical Center
Location: Palm Springs
Posted on: September 21, 2023
Desert Regional Medical Center is a 385 bed acute-care hospital
classified as a stroke receiving center and level 2 trauma facility
with an innovative , patient centered and evidence-based
Rehabilitation Services Department. Our compassionate team provides
a wide range of inpatient and outpatient services, including acute
care rehabilitation, joint replacement & spinal surgery,
neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as
well as outpatient therapy, hand and lymphedema clinics.
Informaticist Full Time Days Position Summary
The Clinical Informaticist role provides a liaison between clinical
workflows and information technology in the implementation,
optimization and ongoing support of clinical systems involved with
the electronic health record (EHR) and associated technologies. The
Clinical Informaticist is responsible for workflow transformation,
assessment, planning, design, re-design, validation, testing,
evaluation, end user training, implementation support,
optimization, and adoption of clinical applications and processes.
Focus is on being the advocate and change agent for hospital
leaders and clinicians to ensure maximum benefit of the EHR (and
associated technologies) and its associated technologies. Reports
to the Director, Clinical Informatics
DEPARTMENT SPECIFIC DUTIES:
Works with hospital leadership, department managers, clinicians,
and physicians to facilitate problem-solving and ongoing
Assists Information Services with communicating system downtime to
end users and serves as resource for activities associated with the
Provides status updates to the Director, Clinical Informatics
regarding end user adoption and sustainment of EHR and associated
Leads and participates in meetings/committees for communication of
status updates - i.e. project, adoption, and sustainment.
Effectively communicates changes in standard, practice, or
functionality to affected end users. Consistently closes the
Performs on-going training for development of super-users, end
users and new hires.
Ensure training materials are updated to reflect current
practice/workflow and competency.
Collaborates with department leadership/clinical
managers/educators/education department in the development and
provision of new hire (employees and contractors) EHR (and
associated technologies) training.
Identifies and assess on-going end user training needs and
participates/provides re- training as needed.
Develops and revises training material/course curricula and
facilitates distribution of training material.
Works with Tenet Corporate to ensure updates are incorporated into
training and provided just in time on an ongoing basis.
Facilitates ongoing EHR/clinical application initiatives while
being an advocate for end users (Medical Staff, Nursing, Ancillary,
other clinicians, care providers/hospital staff,
Subject Matter Expert on EHR and associated technologies'
functionality and coordination with clinical workflows.
Recognizes and recommends solutions to improve clinical
Assist with identification, development and revision of policies
and procedures related to clinical system workflows and
Optimization and Support
Responsible for issue identification, escalation and final
On-going support and development of super users.
Acts as an Information Technology liaison and provides on-going
support to end users (Medical Staff, Nursing, Ancillary, other care
providers/hospital staff, patients/family) to ensure clinical
application and workflow needs are met.
Organizational change management experience. Functions as a change
agent and assists end users/stakeholders (Medical Staff, Nursing,
Ancillary, other care providers/hospital staff, patients/family)
with identifying cause and solution of EHR (and associated
technologies) application issues/problems.
Manages hospital change request process.
Demonstrated project management success
Facilitates the implementation of Tenet clinical information
systems and workflow in accordance with Tenet standards.
Develops and maintains collaborative relationships with physicians,
clinicians, hospital administrators, ancillary departments and
others to ensure that EHR and other clinical initiatives support
patient-centered best practices.
Provides interdisciplinary leadership throughout the organizations
on all clinical initiatives that support Tenet standards and
Work with clinical departments to evaluate processes and workflows
impacted by clinical systems.
Ability to: see the big picture and still focus on the day-to-day
details, work on several complex issues at the same time, and work
effectively individually and as part of a team.
Ability to consistently meet customer service standards.
Functions as a clinical application subject matter expert and
analyzes the EHR (and associated technologies' potential impact on
current/future state workflows, clinical practice, patient care,
operations, polices, and procedures.
Preforms workflow analysis, design, redesign, and documentation.
Creates current and future state
workflows that support the clinical application.
Evaluates clinical workflow for compliance to clinical
Ensures accuracy of data, work, and information.
Attends relevant committee meetings as assigned.
Member of Hospital Committees that pertain to the EHR and
Ensures appropriate use of the clinical systems by end users.
Strives to continuously improve operations through quality
improvement and sustained results.
Evaluate adoption of clinical systems by hospital staff and
implement activities to enhance adoption.
Ensures Meaningful Use compliance.
Assists in monitoring and reporting of outcomes, metrics,
Meaningful Use and other quality related data.
Serves as a resource to assist with monitoring and improving system
Ensures department leadership is knowledgeable in the use of
reports for monitoring compliance, quality and performance
The Informaticist Full Time Days candidate will possess the
following education, licenses/certifications, and experience:
CA RN License
Bachelor's degree in a clinical specialty, information technology
or other Healthcare related field or commiserate experience
Minimum of 2-5 years clinical and/or healthcare informatics or
clinical application analyst experience
Excellent communication skill. Must be proficient in the English
language (reading, writing, and speaking)
Good understanding of clinical workflows and integration of
Competent user of Microsoft Office products - including Excel and
Collaborative - works well with others
Vision - sees the big picture and enjoys bringing that vision to
Self - motivated, able to: work independently with minimal
supervision, problem solve and multitask
Work schedule flexibility - training and support may be required on
weekends, evenings and night shift
Ability to work with diverse groups
Excellent organizational, presentation, communication,
facilitation, and leadership skills. Ability to present the
material clearly and with confidence
Cerner experience highly preferred
Previous experience with informatics (i.e. super user, testing,
Hospital leadership experience
Experienced in adult training/education and instructional design of
an EHR and clinical applications highly preferred
Experience with implementing clinical applications across a project
life cycle, including planning, designing, testing, educating and
Working EHR knowledge (Clinical documentation, Computerized
Provider Order Entry, Electronic Medication Administration, Barcode
Experience with or willingness to speak in front of audiences in
order to train or educate, as well as experience with giving
one-on-one support to clinical end-users as well as other duties as
Pay range: $45.08 - $69.86
Individual wages are determined based upon a number of factors
including, but not limited to, an individual's qualifications and
Tenet complies with federal, state, and/or local laws regarding
mandatory vaccination of its workforce. If you are offered this
position and must be vaccinated under any applicable law, you will
be required to show proof of full vaccination or obtain an approval
of a religious or medical exemption prior to your start date. If
you receive an exemption from the vaccination requirement, you will
be required to submit to regular testing in accordance with the
Employment practices will not be influenced or affected by an
applicant's or employee's race, color, religion, sex (including
pregnancy), national origin, age, disability, genetic information,
sexual orientation, gender identity or expression, veteran status
or any other legally protected status. Tenet will make reasonable
accommodations for qualified individuals with disabilities unless
doing so would result in an undue hardship.
Keywords: Desert Regional Medical Center, Palm Springs , Healthcare IT Director, Executive , Palm Springs, California
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