PalmSpringsRecruiter Since 2001
the smart solution for Palm Springs jobs

Senior Meeting and Special Event Manager

Company: Marriott
Location: Rancho Mirage
Posted on: September 20, 2022

Job Description:

Job Number 22131895Job Category Event ManagementLocation The Ritz-Carlton Rancho Mirage, 68900 Frank Sinatra Drive, Rancho Mirage, California, United StatesSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementJOB SUMMARYPlans and executes meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.CANDIDATE PROFILEEducation and Experience High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.CORE WORK ACTIVITIESManaging Meetings and Special Events Operations and Budgets Researches and analyzes new products, pricing and services of competition. Apprises property of all groups that will impact property operations. Executes event management strategy that is aligned with the companys business strategy and leads its execution. Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards.Managing Profitability Develops working relationships with outside vendors and supports establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed. Creates opportunities to upsell during event planning. Manages department controllable expenses to achieve or exceed budgeted goals.Ensuring Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Ensures employees understand expectations and parameters. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Conducting Human Resources Activities Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. Observes service behaviors of employees and provides feedback to individuals. Monitors progress and leads discussion with staff each period. Participates in the development and implementation of corrective action plans. Attends and participates in all pertinent meetings. Reviews staffing levels to ensure that guest service and operational needs are met.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Keywords: Marriott, Palm Springs , Senior Meeting and Special Event Manager, Executive , Rancho Mirage, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Palm Springs RSS job feeds