Assistant Resort Manager
Company: Vacation Internationale
Location: Palm Springs
Posted on: July 29, 2022
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Job Description:
_Do you like the vacation experience? _ _Do you like to take
vacations?_ _Do you know what you like on your vacations and what
you expect from the resorts where you stay? _With more than 40
years of experience creating memorable vacation experiences for our
valued members, VI's Mission is - We Live It....VI Resorts is an
owner-controlled vacation club, dedicated to providing memorable
vacations with choice and flexibility.Come be a part of our Palm
Springs Resort team experience as our Assistant Resort Manager
Position Summary: As a key member of the resort operations team the
Assistant Resort Manager is responsible for managing the
Housekeeping, Maintenance and Front Desk teams, to maintain/improve
resort quality standards and owner satisfaction. Essential Duties
and Responsibilities: Ensures unit and public areas are maintained
to VI standards for cleanliness and maintenance by effectively
managing the housekeeping and maintenance functions and staff.
Partner with the Resort Manager to maintain positive owner
relationships and courtesies and manage resort operations and
staff. Invoice and Accounting - Code and submit invoices to AP
weekly, assist with variance analysis, assist with budget
preparation, maintain check register & reconcile petty cash.
Prepare and review and keep up to date new hire packets for all
departments. Payroll & Labor tracking - ensure all PTO requests are
approved and submitted for each department timely for payroll & ADP
time cards are accurate for approval for every other week payroll
processing. Partner with Supervisory teams (Front Desk,
Housekeeping, & Maintenance) to ensure effective communication &
training protocols are met; including, but not limited to
scheduling, performance management, and providing back up support.
Work with Resort Manager & supervisory teams, providing assistance
when necessary to review staff schedule, balancing operational
needs and budgetary guidelines. Assist the Resort Manager in
monitoring the fiscal performance of the resort, and completing a
monthly variance report. Strategic planning experience meeting
goals and deadlines including strong communication skills,
excellent speaking, reading and writing skills Assist Resort
Manager with the development and preparation of board meeting
activities for the homeowner association. Maintain Safety
documentation & process while being the main point of contact for
Injury Reporting process, safety training, knowledge, proper fire
safety practices, and emergency procedures with staff. Fluent in
English for communication required, Fluent in Spanish is a plus
Support Resort Manager when needed or requested, and other duties
as assigned. In the absence of the Resort Manager, assistant will
accept Resort Manager duties and responsibilities as required. See
Resort Specific Essential Duties and Responsibilities. Resort
Specific Essential Duties and Responsibilities: Oversee all staff
functions. Review & approve invoices submitted for payment of
products and services. Submit weekly, bi-weekly and monthly
financial reports. Monitor Bi-weekly payroll submission. Attend HOA
meetings as needed. Assist Resort Manager with the preparation of
the annual budget. Qualifications: Education: College degree or
equivalent work experience Previous supervisory experience Two to
five years of customer service experience. Experience using
computers and familiarity with Microsoft Office products. Ability
to multi task and prioritize competing deadlines. Detail oriented
with good organizational skills. Excellent verbal and written
communication skills. Must be able to work independently with
minimal supervision. Ability to demonstrate good judgment when
dealing with owners and staff members. Fluent in English for
communication required, Fluent in Spanish is a plus Physical
Demands of the Position: While performing the duties of this Job,
the employee is regularly required to stand; use hands to finger,
handle, or feel and reach with hands and arms. The employee is
frequently required to walk; climb or balance; stoop, kneel,
crouch, crawl, or lift and/or move up to 40 pounds. Other
Information: This job description indicates in general the nature
and levels of work, knowledge, skills, abilities and other
essential functions (as covered under the Americans with
Disabilities Act) expected of an incumbent. It is not designed to
cover or contain a comprehensive listing of activities, duties or
responsibilities required of an incumbent. An incumbent may be
asked to perform other duties as required. The company retains the
right to change or assign other duties to this position as
determined by business needs.Job Type: Full-timeBenefits: 401(k)
matching Dental insurance Employee assistance program Employee
discount Flexible spending account Health insurance Health savings
account Life insurance Paid time off Vision insuranceSchedule: Day
shift Holidays Monday to Friday Weekend availabilityAbility to
commute/relocate: Palm Springs, CA 92264: Reliably commute or
planning to relocate before starting work (Required)Experience:
Hospitality management: 2 years (Required)Work Location: One
location
Keywords: Vacation Internationale, Palm Springs , Assistant Resort Manager, Executive , Palm Springs, California
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