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Assistant Resort Manager

Company: Vacation Internationale
Location: Palm Springs
Posted on: July 29, 2022

Job Description:

_Do you like the vacation experience? _ _Do you like to take vacations?_ _Do you know what you like on your vacations and what you expect from the resorts where you stay? _With more than 40 years of experience creating memorable vacation experiences for our valued members, VI's Mission is - We Live It....VI Resorts is an owner-controlled vacation club, dedicated to providing memorable vacations with choice and flexibility.Come be a part of our Palm Springs Resort team experience as our Assistant Resort Manager Position Summary: As a key member of the resort operations team the Assistant Resort Manager is responsible for managing the Housekeeping, Maintenance and Front Desk teams, to maintain/improve resort quality standards and owner satisfaction. Essential Duties and Responsibilities: Ensures unit and public areas are maintained to VI standards for cleanliness and maintenance by effectively managing the housekeeping and maintenance functions and staff. Partner with the Resort Manager to maintain positive owner relationships and courtesies and manage resort operations and staff. Invoice and Accounting - Code and submit invoices to AP weekly, assist with variance analysis, assist with budget preparation, maintain check register & reconcile petty cash. Prepare and review and keep up to date new hire packets for all departments. Payroll & Labor tracking - ensure all PTO requests are approved and submitted for each department timely for payroll & ADP time cards are accurate for approval for every other week payroll processing. Partner with Supervisory teams (Front Desk, Housekeeping, & Maintenance) to ensure effective communication & training protocols are met; including, but not limited to scheduling, performance management, and providing back up support. Work with Resort Manager & supervisory teams, providing assistance when necessary to review staff schedule, balancing operational needs and budgetary guidelines. Assist the Resort Manager in monitoring the fiscal performance of the resort, and completing a monthly variance report. Strategic planning experience meeting goals and deadlines including strong communication skills, excellent speaking, reading and writing skills Assist Resort Manager with the development and preparation of board meeting activities for the homeowner association. Maintain Safety documentation & process while being the main point of contact for Injury Reporting process, safety training, knowledge, proper fire safety practices, and emergency procedures with staff. Fluent in English for communication required, Fluent in Spanish is a plus Support Resort Manager when needed or requested, and other duties as assigned. In the absence of the Resort Manager, assistant will accept Resort Manager duties and responsibilities as required. See Resort Specific Essential Duties and Responsibilities. Resort Specific Essential Duties and Responsibilities: Oversee all staff functions. Review & approve invoices submitted for payment of products and services. Submit weekly, bi-weekly and monthly financial reports. Monitor Bi-weekly payroll submission. Attend HOA meetings as needed. Assist Resort Manager with the preparation of the annual budget. Qualifications: Education: College degree or equivalent work experience Previous supervisory experience Two to five years of customer service experience. Experience using computers and familiarity with Microsoft Office products. Ability to multi task and prioritize competing deadlines. Detail oriented with good organizational skills. Excellent verbal and written communication skills. Must be able to work independently with minimal supervision. Ability to demonstrate good judgment when dealing with owners and staff members. Fluent in English for communication required, Fluent in Spanish is a plus Physical Demands of the Position: While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk; climb or balance; stoop, kneel, crouch, crawl, or lift and/or move up to 40 pounds. Other Information: This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required. The company retains the right to change or assign other duties to this position as determined by business needs.Job Type: Full-timeBenefits: 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insuranceSchedule: Day shift Holidays Monday to Friday Weekend availabilityAbility to commute/relocate: Palm Springs, CA 92264: Reliably commute or planning to relocate before starting work (Required)Experience: Hospitality management: 2 years (Required)Work Location: One location

Keywords: Vacation Internationale, Palm Springs , Assistant Resort Manager, Executive , Palm Springs, California

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