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Assistant General Manager

Company: Best Western Plus Las Brisas Hotel
Location: Palm Springs
Posted on: March 20, 2020

Job Description:

Assistant General Manager The Best Western Plus Las Brisas Hotel is conveniently located in the heart of downtown Palm Springs within walking distance of Palm Springs' best shopping, restaurants, and entertainment. Designed with an award-winning Mediterranean design, this select service boutique hotel features 90 guest room, two bars, terrace grill, full hot buffet breakfast. For many years the Las Brisas hotel enjoyed highly acclaimed praise for it service, quality, and high standards among the local hotel community, its loyal customer, and as one of the leading hotels with in the Best Western Brand. We are currently searching for a hands on, dynamic and assertive Assistant General Manager to join the team at this first class property. Must have a proven track record from a First Class hotel environment of a major hotel franchise. Candidate must have a can-do attitude and be responsible for the day-to-day operations of this select service property. Must also be totally familiar with the front desk operation, knowledge of food and beverage, and must be 100% familiar revenue management, social media, and their applications.Experience that includes knowledge of the Best Western Plus operations a plus.Will oversee all departments and will have a very hands-on approach with a strong emphasis on guest services. Be visibly presence in daily front office operations and oversee all operational aspects of this select service resort. The ideal candidate will have extensive rooms experience with an emphasis in the daily operational aspects of all Front Desk Operations while demonstrating ability to motivate team members to provide outstanding service to guests. Duties include the following: -Oversees the guest service function to ensure corrective action is taken to resolve guest complaints and ensure superior guest service is delivered. -Maximizes room revenues by anticipating and planning for market shifts and good revenue management -Maximizes food and beverage service and revenues. -Oversees the security function to ensure a safe and secure environment for guests, employees, and hotel assets. Establish and maintain a proactive human resources function to ensure employee motivation, training and development.

Keywords: Best Western Plus Las Brisas Hotel, Palm Springs , Assistant General Manager, Executive , Palm Springs, California

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