Front Office Assistant

Company: All Star Physical Therapy Inc
Location: Palm Springs
Posted on: May 27, 2023

Job Description:

Job Title: Front Office AssistantClassification: Hourly/Non-exemptReports to: Office Manager and Clinic DirectorSummary of Job: The Front Office Assistant works under the direct supervision of the Clinic Office Manager, Director or Assistant Director (where applicable). Duties include, but are not limited to, greeting patients, answering phones, scheduling patients, verifying insurance, collection of co-pays. She/he must be cheerful and welcoming at all times. Duties assigned by Office Manager.Education and Experience:High School Diploma or equivalent1 year minimum front office experience in a Physical Therapy or Medical office1 year supervisory experience preferredQualifications:Interest in physical therapy or related medical fieldUnderstanding of and ability to perform outstanding customer serviceCheerful, positive, can-do attitudeWillingness to go the extra mileProfessional appearanceGood hygieneAbility to multi-taskAbility to follow directions and use sound judgment while performing dutiesAbility to communicate clearly and with a respectful deliveryAbility to organize time and set priorities appropriatelyAbility to establish rapport and work harmoniously with patients and co-workers'Willingness to pitch in to do what it takesDuties and Responsibilities:Telephone etiquetteComputer usageEmails - check daily and make timely responsesClean front office work area and waiting areaSchedule patientsVerify insuranceMake follow up calls on patients and insurancePre authorizations for PPO, Tricare and workers compCollection of co-pays and co-insuranceWork closely with Billing officeOther duties and tasks, as assignedPhysical Requirements: The Front Office Assistant should be in good physical condition. She/he should have a wide range of physical abilities including, but not limited to, the ability to pull, push, lift and stoop as the situation requires. Also:Ability to safely and successfully perform the essential job functions, with or without reasonable accommodation, including meeting qualitative and/or quantitative productivity standardsAbility to maintain regular, punctual attendance, consistent with federal, state, and local standardsMust be able to spend 90 % of the workday sitting and working at the computerMust be able to lift 30 poundsMust be able to listen and speak clearly

Keywords: All Star Physical Therapy Inc, Palm Springs , Front Office Assistant, Administration, Clerical , Palm Springs, California