Front Office Assistant
Company: All Star Physical Therapy Inc
Location: Palm Springs
Posted on: May 27, 2023
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Job Description:
Job Title: Front Office AssistantClassification:
Hourly/Non-exemptReports to: Office Manager and Clinic
DirectorSummary of Job: The Front Office Assistant works under the
direct supervision of the Clinic Office Manager, Director or
Assistant Director (where applicable). Duties include, but are not
limited to, greeting patients, answering phones, scheduling
patients, verifying insurance, collection of co-pays. She/he must
be cheerful and welcoming at all times. Duties assigned by Office
Manager.Education and Experience:High School Diploma or equivalent1
year minimum front office experience in a Physical Therapy or
Medical office1 year supervisory experience
preferredQualifications:Interest in physical therapy or related
medical fieldUnderstanding of and ability to perform outstanding
customer serviceCheerful, positive, can-do attitudeWillingness to
go the extra mileProfessional appearanceGood hygieneAbility to
multi-taskAbility to follow directions and use sound judgment while
performing dutiesAbility to communicate clearly and with a
respectful deliveryAbility to organize time and set priorities
appropriatelyAbility to establish rapport and work harmoniously
with patients and co-workers'Willingness to pitch in to do what it
takesDuties and Responsibilities:Telephone etiquetteComputer
usageEmails - check daily and make timely responsesClean front
office work area and waiting areaSchedule patientsVerify
insuranceMake follow up calls on patients and insurancePre
authorizations for PPO, Tricare and workers compCollection of
co-pays and co-insuranceWork closely with Billing officeOther
duties and tasks, as assignedPhysical Requirements: The Front
Office Assistant should be in good physical condition. She/he
should have a wide range of physical abilities including, but not
limited to, the ability to pull, push, lift and stoop as the
situation requires. Also:Ability to safely and successfully perform
the essential job functions, with or without reasonable
accommodation, including meeting qualitative and/or quantitative
productivity standardsAbility to maintain regular, punctual
attendance, consistent with federal, state, and local standardsMust
be able to spend 90 % of the workday sitting and working at the
computerMust be able to lift 30 poundsMust be able to listen and
speak clearly
Keywords: All Star Physical Therapy Inc, Palm Springs , Front Office Assistant, Administration, Clerical , Palm Springs, California
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