Front Office Assistant

Company: All Star Physical Therapy Inc
Location: Palm Springs
Posted on: August 7, 2022

Job Description:

Job Description JOB DESCRIPTION --- Front Office Assistant Job Title: Front Office Assistant Classification: Hourly/Non-exempt Reports to: Office Manager and Clinic Director Summary of Job: The Front Office Assistant works under the direct supervision of the Clinic Office Manager, Director or Assistant Director (where applicable). Duties include, but are not limited to, greeting patients, answering phones, scheduling patients, verifying insurance, collection of co-pays. She/he must be cheerful and welcoming at all times. Duties assigned by Office Manager. Education and Experience: High School Diploma or equivalent 1 year minimum front office experience in a Physical Therapy or Medical office 1 year supervisory experience preferred Qualifications: Interest in physical therapy or related medical field Understanding of and ability to perform outstanding customer service Cheerful, positive, can-do attitude Willingness to go the extra mile Professional appearance Good hygiene Ability to multi-task Ability to follow directions and use sound judgment while performing duties Ability to communicate clearly and with a respectful delivery Ability to organize time and set priorities appropriately Ability to establish rapport and work harmoniously with patients and co-workers Willingness to pitch in to do what it takes Duties and Responsibilities: Telephone etiquette Computer usage Emails --- check daily and make timely responses Clean front office work area and waiting area Schedule patients Verify insurance Make follow up calls on patients and insurance Pre authorizations for PPO, Tricare and workers comp Collection of co-pays and co-insurance Work closely with Billing office Other duties and tasks, as assigned Physical Requirements: The Front Office Assistant should be in good physical condition. She/he should have a wide range of physical abilities including, but not limited to, the ability to pull, push, lift and stoop as the situation requires. Also: Ability to safely and successfully perform the essential job functions, with or without reasonable accommodation, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance, consistent with federal, state, and local standards Must be able to spend 90 % of the workday sitting and working at the computer Must be able to lift 30 pounds Must be able to listen and speak clearly

Keywords: All Star Physical Therapy Inc, Palm Springs , Front Office Assistant, Administration, Clerical , Palm Springs, California