Night Auditor - Overnight Guest Service Agent Hotel Zoso - Palm Springs, CA

Company: Columbia Hospitality
Location: Palm Springs
Posted on: June 24, 2022

Job Description:

Hotel Zoso provides the perfect combination of location, relaxation, and inspiration. Easy airport access, The Spa, weekend pool parties, and California-inspired cuisine at The Kitchen are just a few of the amenities offered onsite. Hotel Zoso is ideally located in the epicenter of Palm Springs, where guests can explore restaurants, shops, galleries, and live entertainment.Night Auditor - Overnight Guest Service Agent Hotel Zoso - Palm Springs, CA Is "YES" your favorite word? Are you full of enthusiasm and immensely determined to create an authentic and exceptional WOW moment at every threshold? If so, join us!"People never forget how you made them feel" Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. We bring people together. We inspire and empower our team to create exceptional experiences for our guests and phenomenal results for our property owners. THE BRASS TACKS Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures & standards. Drive the hotel shuttle to and from the SeaTac airport Be knowledgeable and proficient with the lodge property management system, Maestro. Operate the motel PBX and Radio paging system according to procedures. Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the motel. Manages guest issues effectively, keeping in mind both the guest's needs and the business objectives of the motel. Use discretion and professionalism in resolving conflicts and be willing to consult a member of management if assistance or advice is needed. Conduct adequate follow-up with both guest and fellow team members. Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest. THE NITTY GRITTY Minimum 1 year hospitality experience required, 2 year hotel/clerk experience strongly preferred. High school diploma or equivalent. Previous experience in cash handling & computerized Point of Sale system strongly preferred. Strong written and verbal communication skills required; bi-lingual skills preferred (English/Spanish). Strong problem solving and conflict resolution skills. Ability to understand and apply labor and industry-specific laws and regulations. Ability to park and retrieve guest vehicles. Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked. THE PERKS *Eligibility of perks is dependent upon job status Values Based Culture Medical, Dental, Vision, Disability Coverage with Significant Columbia Contribution Company Contributed HSA/FSA Plan Company Sponsored Life Insurance Policies Employee Assistance Program PTO Plan 401K Match Team Member Outings Diverse Work Group "Columbia Cares" Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Inclusion) Upward Mobility Potential Discounted Lodging, Dining, Spa, Golf, and Retail Third Party Perks (Movie Tickets, Attractions, Other) Online Learning Platform THE FINE PRINT Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Inclusion - Enthusiasm - Accountability - Respect - Creativity - HonestyOther details Pay Type Hourly Job Start Date Friday, May 27, 2022 Job End Date Monday, June 27, 2022 Apply Now

Keywords: Columbia Hospitality, Palm Springs , Night Auditor - Overnight Guest Service Agent Hotel Zoso - Palm Springs, CA, Accounting, Auditing , Palm Springs, California